The Retail Sales Associate at The UPS Store #6025 in Philadelphia, Pennsylvania is a Full Time, hourly position that involves providing exceptional customer service to all our valued customers. This individual contributor role requires someone who is proactive, highly motivated and takes pride in delivering excellent service. The Retail Sales Associate will be responsible for assisting customers with packing, shipping, printing, and other services offered by The UPS Store #6025. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Compensation & Benefits:
This is a Full Time hourly position with a competitive salary. Employees are also eligible for benefits such as health insurance, retirement benefits, and paid time off.
Responsibilities:
- Greet customers and provide them with a positive experience by delivering exceptional customer service.
- Assist customers with packing, shipping, printing and other services offered by The UPS Store #6025.
- Operate all equipment, including but not limited to printers, copiers, and laminators.
- Accurately process transactions and maintain proper cash handling procedures.
- Ensure the store is kept clean and organized at all times.
- Proactively suggest and sell additional services or products to customers.
- Maintain knowledge of all current promotions and store offerings.
- Receive and process packages for shipping using UPS and USPS systems.
- Handle all customer inquiries and complaints in a timely and professional manner.
- Follow all company policies and procedures.
Requirements:
- High school diploma or equivalent.
- Prior customer service experience preferred.
- Basic knowledge of computers and proficiency with MS Office.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to work in a fast-paced environment.
- Must be able to lift and/or move up to 50 pounds.
- Must be able to work a flexible schedule, including evenings and weekends.
EEOC Statement:
The UPS Store #6025 is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.