Retail Sales Associate

Role Summary

The Last Line is looking for a motivated, positive, friendly, and service-oriented Retail Sales Specialist to join our Beverly Hills store Wednesday-Sunday.

Reporting into the Manager, this person will engage day-to-day with clients to provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs and demonstrating excellent knowledge of our products. This role will work within a blended digital and retail proposition to extend personalized styling and shopping services and is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the brand.

Our ideal candidate is an autonomous self-starter with outstanding interpersonal skills, has a thorough understanding of the fine jewelry consumer and a sympathetic approach to her needs and expectations, and can build and maintain relationships. You are interested in The Last Line and excited to join a rapidly growing company.

Essential Skills and Experience:

• Experience in customer-facing luxury e-commerce, service or retail
• Past experience with a luxury product and a keen understanding of luxury client attributes, needs, and expectations
• Familiarity in working with fine jewelry products is a bonus
• Superior client, product awareness, and exceptional ability to match this knowledge to customers’ needs
• High flexibility and ability to adapt to different customers
• Proven ability to drive loyalty-building, positive and inclusive customer experiences
• Computer literacy and a competent understanding of e-commerce
• Excellent English verbal and written communication skills
• Available Wednesday-Sunday 10am-7pm

Job Type: Full-time

Pay: $29.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Retail Sales: 3 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Beverly Hills, CA 90210: Relocate before starting work (Required)

Work Location: In person