Address
Form of work
SalaryWhen what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!
We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!
The Retail Operations Administrative Assistant will be responsible for assisting the National Account sales team gathering customer contracts, deduction back up, entering deals into TPM, etc. for non-broker covered customers only. Provide administrative assistance to VP of Retail Sales. Additional support for sales team, the Category Advisors, Sr Trade Manager, and Customer Service Representative. If you are craving a new opportunity and meet the minimum qualifications below – please apply today!
What we are looking for
- Good communication skills, both oral and written; and strong organization;
- Strong working knowledge of personal computer with proficiency in Microsoft Office applications;
- Able to develop working knowledge of the sales/retailing industry and be able to effectively interact with retailers;
- Efficiently manage multiple, time-sensitive tasks;
- Accuracy and timeliness are essential;
- Must have strong customer service skills to be able to effectively deal with customer inquiries and complaints over the phone and through written correspondence.
What you will do
- Provide administrative assistance to VP of Retail Sales on expense reports, booking/changing travel upon request, handling office tasks;
- Assist National Account sales team by gathering customer contracts/back-up, clearing deductions, entering deals into TPM, etc. all for non-broker covered customers only;
- Manage and organize the team shared drive and all broker document management tools and all administrative tasks for the division;
- Update Circana reports monthly as directed by Category Advisor. Pull sales reports from TPM as requested by Sr Trade Marketing Manager;
- Provide back-up duties for CSR as needed;
- All other duties as assigned.
Why work for us? Here’s why!!!
Did you know that over half of the team members at our Home Office have more than 10 years of service at White Castle? Why, you ask? Because in this family owned business, we take care of our team! Check out a few of the many reasons why people crave to work with us:
Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.
- Family owned and operated since 1921
- Medical (4 plan options and 4 national carriers to choose from)
- Dental & Vision Plan
- Company paid Life Insurance and AD&D (buy-ups available)
- Paid holidays
- Bereavement pay
- Jury duty pay
- 4 Weeks of Paid Vacation in the first year
- Weekly paychecks – YES, WEEKLY!
- 401(k) (100% company match for the first 3% deferred and 50% for the next 2%); all contributions are 100% vested!
- Profit Sharing plan
- Holiday bonuses
- Free parking
- Recognition programs
- Employee Assistance Program
- Tuition reimbursement
- Scholarship opportunities
- Career growth and development
- Hybrid work environment
- Business casual dress code (Yep, we wear jeans every day!)
- Onsite Café with free drinks and food discounts
- Community service opportunities
- White Castle restaurant discounts
- A slide to our lobby
- And much more…
If you meet the minimum qualifications above, APPLY NOW!
White Castle is an Equal Opportunity Employer
REQUIREMENTS
- Good communication skills, both oral and written; and strong organization skills
- Strong working knowledge of personal computer with proficiency in Microsoft Office applications
- Able to develop working knowledge of the sales/retailing industry and be able to effectively interact with retailers
- Must have strong customer service skills to be able to effectively deal with customer inquiries and complaints over the phone and through written correspondence
White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service. Our 102-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. All that’s missing is you. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021. And that’s not all. We’re a Certified™ Great Place to Work® three years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list. Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Long Live Sliders™!
