Address
Form of work
Salary```Job Summary:```
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we would love to hear from you.
```Duties:```
- Assist customers with their inquiries via phone, email, or in-person
- Provide product information and answer questions about our services
- Process orders, returns, and exchanges accurately and efficiently
- Resolve customer complaints or issues in a professional and timely manner
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Conduct product demos and provide technical support when necessary
- Upsell products or services to maximize sales opportunities
```Requirements:```
- Previous experience in Customer Service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Basic math skills for processing payments and calculating discounts
- Knowledge of retail sales principles and techniques
- Familiarity with technology products and the ability to provide technical assistance
- Bilingual or multilingual abilities are a plus
- Ability to upsell products or services to increase revenue
- Understanding of retail math for pricing calculations
Join our team of dedicated professionals and make a difference in the lives of our customers. Apply today to become a Customer Service Representative!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
