Retail Associate At Watercolor Store $18/Hr

Job Summary: The position of Retail Associate is responsible for greeting all customers in a friendly and courteous way, selling merchandise, maintaining a neat and tidy store while also assisting customers with all questions and requests.

Job Responsibilities:

• Energetically welcome customers
• Operate the register and POS system
• Upsell merchandise at appropriate times
• Maintain a clean and organized store
• Perform inventory
• Answer phone calls, emails, and additional inquiries
• Maintain knowledge of store merchandise
• Serves customers by assisting in selecting products
• Drives sales through engagement of customers and suggestive selling
• Directs customers by escorting them to their preferred products location
• Manage financial transactions
• Alerts management of potential security issues
• Documents sales by creating or updating customer profile records
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• All other duties as assigned

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous in-person customer experience preferred
• Previous retail experience preferred

Knowledge, Skills, & Abilities:

• Detail oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant friendly way
• Ability to perform cash transactions correctly
• Knowledge of Microsoft office operations
• Ability to remain calm in uncomfortable conflicts
• Ability to work as part of a team
• Basic knowledge of retail operations
• Task-oriented
• Excellent verbal and written communication skills
• Ability to maintain a positive attitude focused on customer satisfaction in a fast-paced environment

Physical Demands:

• Ability to lift to 50lbs
• Ability to stand or walk for most of shift
• Frequent bending, stooping, and kneeling

Working Conditions:

• Indoor
• Possible exposure to a somewhat noisy environment

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.