Resident Services Coordinator (Part-Time: West Palm Beach, Fl)

APPLY on our direct job link: https://jobs.lever.co/apartmentlife?department=Resident%20Services&team=Strategic%20Initiatives%20Division

Learn more about us: https://apartmentlife.org

The part-timeCoordinator, Resident Services (CRS) will be responsible for excellence in executing the service plan of Apartment Life’s (AL) onsite program communities. This leader will be passionate about the vision and mission of AL and the desires of its partners to help residents navigate various social needs and crises which can include Financial Assistance, Food Assistance, Filing Unemployment, Veteran support, or seeking rent relief and career counseling. The CRS will look to impact the lives of residents by providing the support, programming, needs assistance, and resources necessary to achieve stability for individuals and families living in the communities. Specifically, the CRS will work with their Apartment Life supervisor to prepare a schedule balancing their at the community.

Important Details:

• This role is part-time (20-24 hours/week), serving 1 community in West Palm Beach, FL
• The position can be Offsite. If the applicant chooses to serve Offsite, they will NOT need to live at the property and they will be paid hourly for hours.
• The coordinator will plan and host 2-3 events on each property each month to promote social engagement, wellness, health, enrichment, and stability.
• The Coordinator will create a monthly schedule that includes office hours as well as coordination of community activities and/or workshops
• The coordinator will update a list of helpful resources for residents monthly for rent assistance, food assistance, and other needs.
• The coordinator will meet with residents in specific need and help connect them to local resources.
• The coordinator will partner with community businesses to provide holistic activities.
• The coordinator will communicate effectively with the onsite staff and AL supervisor.
• The coordinator will report activity and impact each month.
• *Near the top of the application where it says "Current Company," if you attend a local church, share the name of your church there. Or, you can share where you work.

Service Coordination:

• Coordinate with corporate, government, and non-profit partners to deliver quality programs tailored to the unique needs of each community.
• Coordinate or host resident workshops for adult and youth education.
• Meet with residents to assist with specific needs.
• Prepare and distribute communication to residents for rental assistance, food assistance, and other necessary assistance.
• Personally oversee each activity and ensure they run as planned.
• Communicate effectively and regularly with the onsite staff.
• Meet virtually on a weekly basis with AL supervisor to discuss programs, goals, and service implementation.
• Report activity and impact each month.

Stewardship -- This is a principle that speaks into every facet of this position. Coordinators have the privilege of working with other non-profits, city initiatives, the local church, and like-minded businesses to carry out the resident service plan. The coordinator has core responsibilities that help steward the relationships we have been entrusted with.

These include:

• Ensuring Apartment Life's core values are at the center of decision-making.
• Stewarding relationships, budget, access to clubrooms, and many other aspects of the program with excellence. It is imperative that Coordinators act with utmost integrity in every area.

Background, Experience, and Education:

• Bachelor's Degree (preferred but not required) or related experience in event planning, social impact, or human services
• Experience serving at-risk populations preferred.
• Excellent listening/communication skills, English required
• Ability to provide after-hours or weekend activities as needed
• Event planning skills, including administration
• Time-management/organization
• Conflict resolution
• Professionalism
• Basic computer skills such as email, creating a resource document, and completing monthly report

Competence -- The skills necessary to execute the requirements of this role are:

• Communication skills (verbal/written)
• Event planning skills, including administration
• Networking skills
• Time-management/organization
• Conflict resolution
• Professionalism
• Tech/computer skills
• Multidisciplinary communication

Coordinators Must:

• Be 18 years of age or older.
• Be legally eligible to work in the United States (at least one coordinator if serving as a team).
• Possess a current driver’s license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors. Driving between communities required.
• Be physically able to use stairs, bend, sit, stand, stoop, carry up to 25 pounds
• Due to the responsibilities of the role, including access to apartment community information and resources, property funds for events, and the potential for interacting with children, all coordinators must have the ability to pass a criminal background check in compliance with federal, state, and local law.
• Be able to make the minimum term commitment of 1 year to serving in the apartment community.
• Have access to their own computer for email communication, calendar creation, and reporting. A personal phone will need to be used for communication with supervisors but is not required for resident communication.

Learn More:https://apartmentlife.org

Please Apply Directly on Apartment Life's Job Site:
https://jobs.lever.co/apartmentlife?department=Resident%20Services&team=Strategic%20Initiatives%20Division

Job Type: Part-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Employee assistance program
• Life insurance
• Paid time off
• Referral program

Schedule:

• Day shift
• Monday to Friday

Work Location: In person