Intake/Fax Coordinator-Part-Time (remote FL residents only)

Intake/Fax Coordinator

Miami FL (part-time remote positions available for FL residents only)

Currently seeking part-timers for a great opportunity as an Intake/Fax Coordinator working remotely at a healthcare organization based in the Miami, FL area. The ideal candidate will possess great attention to detail with 3 years of medical terminology experience and extensive experience reading doctor's RX's for home health, Durable medical equipment and infusion/pharmacy services.

JOB SUMMARY:

Receives and distributes new referrals for Home Health, Durable Medical Equipment and/or supplies. Performs automated or semi-automated screening of requests for authorization and provides administrative, clerical support for UM Department coordinating the distribution of all incoming requests.

ESSENTIAL JOB FUNCTIONS:

Duties of the Intake Coordinator include, but may not be limited to:

• Receives client requests by e-fax for new orders or reauthorizations for home health, durable medical equipment and/or supplies.
• Verifies patient’s eligibility.
• Data enters insurance and client information into computer.
• Performs a “review of service request” for completeness of information.
• Collection and transfer on non-clinical data.
• Identifies urgency of the requests.
• Forwards requests for contracted HH Services and DME to Referral Coordinators for processing.
• Forwards requests for services not included as contracted services to Health Plan and to ordering physician.
• Contact ordering physicians, discharging facilities and social services by telephone on the date order is received to obtain additional information necessary to process orders
• Answers client’s calls to verify if orders/paperwork is received.
• Develops and maintains working knowledge of current home care products and services offered by COASTAL an all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
• Manage incoming calls from members and providers in regards services coordinated by Coastal.
• Coordinates with other COASTAL departments as appropriate.
• Notifies supervisor of issues requiring higher-level resolution.
• Complies with all applicable COASTAL Policies and Procedures.
• Maintains a working knowledge of, and adheres to applicable federal/state regulations including but not limited to, laws related to patient confidentiality, release of information, and HIPAA.

MINIMUM QUALIFICATIONS:

• High School graduate with office experience.
• Effective verbal and written communication skills.
• 1-3 years of experience in medical terminology
• Experience reading prescriptions required
• Intermediate proficiency in MS Office Suite.
• Typing skills of 30 wpm.
• Ability to data enter, file, maintain records electronically
• WAH (Work at Home) Requirements - Must have reliable high speed internet. Minimum standard speed for optimal performance of 10 x 1 (10mbs download x 1mbs upload) required. Must have a separate private workspace / desk area designated for home office to ensure absolute and continuous privacy while at work.

The company is an Equal Opportunity Employer, in accordance with State and federal law. Coastal does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation or any other characteristic protected by law. Opportunity is provided to all employees based on qualifications and job requirements.

We are a Drug-Free Work Place, we test for THC. This position is contingent upon completion and passing of Level 2 Criminal Background check, a drug screening and verification of previous employment.

No relocation/Local candidates only (FL state)

Job Type: Part-time

Expected hours: No more than 20 per week

Benefits:

• Work from home

Schedule:

• 4 hour shift
• Afternoon shift
• Day shift
• Morning shift

Application Question(s):

• What are your salary expectations?
• Are you willing to undergo a level 2 AHCA background check, in accordance with local law/regulations?
• Can you work Saturdays from 9am-1pm?

What days of the week are you able to work 8:30am-12:30pm?
What days of the week are you able to work 2pm-6pm?
If different availability, please provide days and timeframes below:

Education:

• High school or equivalent (Required)

Experience:

• Medical terminology: 2 years (Preferred)
• MS Office / computer: 1 year (Preferred)
• reading doctor's RX's: 2 years (Required)

Location:

• Florida (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: Remote