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SalaryNew Hires will earn additional PTO time over and above the allotted benefit. When an employee stays with the company for 6 months, they will receive an addition 16 hours of PTO, and when they have stayed for 1 yr, they will receive an addition 24 hours of PTO.*
*Terms of PTO and incentive program are included in the handbook*
Essential Job Duties
- Responsible for making security rounds to ensure that clients are not violating policy and/or using while in the shelter
- Responsible for bed checks and rounds
- Ensures that locker reports are completed per process
- Ensures that chores are being done by chore workers and if they are not, finding a replacement worker.
- Responsible for A/D outreach for clients struggling with addiction
- Responsible for recording RA encounters for each client in VESTA, which includes noting information about the interaction for the case manager’s review.
- Provide residents with toiletries and emotional support during their stay here
- Maintain policy adherence
- Administer NARCAN when necessary
- Administer first aid when necessary
- Oversee meals by ensuring that clients are getting meals, that order is kept during meal time, and that clean-up is completed by clients assigned to the kitchen chore.
Qualifications & Requirements
- High school Diploma or GED
- 1 year customer service experience
- Knowledge or experience in working with the homeless, mentally ill, and/or substance abusing populations
- Must be able to work various schedules, including night, weekends and holidays.
Skills & Abilities
- Attention to detail
- Excellent communication skills
- Ability to manage ones time
- Ability to work in a high energy environment
- Ability to control situations when they start to get out of hand
Physical Requirements (% of time spent performing requirements)
- Time spent walking- 90%
- Time spent sitting- 10%
Must be able to lift 30lbs
