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Form of workDepartment: MED-Urology Salary/Grade: EXS/7 Job Summary: Serves as the lead administrative person for department's GME residency program. Manages the daily operations and activities of the GME residency program and ensures that day-to-day operations of the residency program are appropriately managed, efficient and effective. Provides direction and thought leadership to develop strategic administrative initiatives that meet the mission/objective of the residency program.
Designs, delivers, and reports timely completion of resident, faculty, and program evaluations through the Residency Management System. Coordinates accreditation activities including ACGME site visits, self-studies, internal reviews, annual program reviews, etc. Assists the Program Director by monitoring and reporting Resident Wellness outcomes to ensure compliance.
Assists the Program Director and faculty in planning program quality improvement projects. Tracks, documents, and reports on educational activities for residents, for the purpose of meeting board certification requirements, meeting program accreditation requirements, and complying with the policies and procedures of the Office of Graduate Medical Education. Represents residency program/project on internal & external business affairs & is viewed as an expert resource regarding residency program administrative affairs.
Specific Responsibilities: Administration Directs and leads development of program/project strategic plan. Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective. Operationalizes goals & objectives; ensures that resources are created or obtained.
Manages customer service; creates associated practices & procedures & metrics to measure success. Analyzes data & recommends & implements changes & improvement to better ensure attainment of mission. Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.
Oversees documentation of agreements between NU and partner institutions, ensuring that agreements are complete and reviewed by all necessary NU officials. Participates in developing IT strategy to meet the mission & needs of program/project. Ensures necessary hardware, software & network infrastructure technology services are appropriated from central or internal IT.
Budgets & Financial Ensures that the program/project meets associated revenue & expense goals. Develops and implements ideas for improving business processes, and increasing program/project revenues and margins. Plans & manages complex budget(s) which fund strategic mission including financial sustainability & enhancement models.
Plans & implements annual budget process. Oversees all daily, monthly & annual financial activities including transactions, analysis, & reporting. Approves funds reallocation within budget as necessary & appropriate.
Evaluation Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner. Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow-up evaluation studies. Collaborates with internal/external resources to develop meaningful outcome measurements and methods of program/project evaluation that will lead to enhancement.
Events Develops a comprehensive program of events such as lectures, symposia, speaker series, workshops, conferences, cultural events etc. in collaboration with internal & external resources. Develops proposals & recruits faculty leaders for interdisciplinary research working groups, and works with them to develop programming.
Program Development Manages goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations. Manages the ongoing development and refinement of the program's/project's current and future curriculum and course offerings in consultation with subject matter experts. Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.
Manages for consistently high quality standards across all partner programs/projects, including admissions, teaching, grading, service levels, and facilities. Regulatory Compliance Oversees development & implementation of processes & procedures for all safety, security & compliance programs. Ensures compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
Oversees creation &/or implementation of associated training. Strategic Planning Creates & leads a coordinated program of activities designed to increase program/project objectives. Develops & executes strategies to involve internal/external constituents and cultivate new individual, corporate, institutional &/or foundation collaborations.
Student Support Oversees recruitment, application evaluation, interview, selection and notification of students or participants. Establishes admissions criteria in accordance with associated NU policy. Manages student orientation, registration, student life, graduation, etc.
Addresses student matters, such as academic probation and other issues escalated from staff. Ensures that an advising system is in place to support all students, including working directly with prospective and enrolled students on issues ranging from qualifications for enrollment, course and placement planning, as well as career planning. Creates department strategy for structure, process, & staff support of students.
Oversees academic year course schedule; monitors course registration & enrollments. Miscellaneous Performs other duties as assigned. Minimum Qualifications: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
4 years program/project administration or other relevant experience. Minimum Competencies: (Skills, knowledge, and abilities.) At least two years' experience working in administration of accredited residency or fellowship program Strong oral and written communication skills Strong interpersonal skills At least two years' experience with event planning Preferred Qualifications: At least two years' experience working in administration of accredited residency or fellowship program at a hospital or medical school. At least two years' experience with event planning Experience managing program budget Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more!
Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care.
Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources.
Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more. Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
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