Residency and Student Services Manager

We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.
Top reasons to join our team:

• Our employees are mission - minded
• We are passionate about providing excellent patient care
• Community-focused
• Committed to a fun and supportive team environment
• We offer high-quality competitive employee benefits

Improves the overall health of the communities we serve by assisting with the building, growing, and managing of the Heritage Health Nurse Practitioner/Physician Assistant Residency Program and Student Services.
Requirements

• Bachelor's degree in Business or Healthcare Administration or a related field or equivalent experience preferred.
• Experience in healthcare industry and working with training and residency programs preferred.

Knowledge, Skills, and Abilities Required:

• Ability to communicate effectively, both orally and in writing.
• Strong organizational and interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Proficient in Microsoft Office including Outlook, PowerPoint, Word and Excel.
• Proven ability to handle confidential information and work with minimal supervision.
• Excellent organization and follow-up skills
• Ability to work under tight time constraints, handle high stress and changing priorities.
• Commitment to supporting a safe, respectful, equitable and inclusive environment.

Duties and Responsibilities:

• Assists Program Clinical Director with role of liaison with national consortium, universities, healthcare organizations, as well as community and internal partners to support the Heritage Health Nurse Practitioner/Physician Assistant Residency Program and other clinical student needs.
• Coordinates logistics of resident recruitment, onboarding, ramp up of patient schedules, as well as didactics, specialty rotations, and program events.
• Organizes and facilitates Nurse Practitioner/Physician Assistant Residency Program meetings.
• Organizes and facilitates clinical student rotations including but not limited to the collection of paperwork requirements, agreements and scheduling of clinical rotations.
• Assists with schedules for residents and preceptors.
• Assists Program Clinical Director with tracking Nurse Practitioner/Physician Assistant Residency Program measures of success and budgeting to ensure financial viability.
• Assists with promoting quality measures and the residents' annual quality improvement project.
• Coordinates program evaluations, including circulation and tracking; and presents trends in resident, preceptor and presenter feedback.
• Supports Program Clinical Director with the program re-accreditation process, including project planning, writing, and site visit logistics.
• Updates and maintains program calendar and internal communications.
• Creates and maintains documentation related to the Nurse Practitioner/Physician Assistant Residency Program including resident timecards.
• Regular and predictable attendance is an essential function of this position.
• Performs miscellaneous job-related duties as assigned.

Salary Description
$64,043.00 - $93,288.00