Assistant Manager Student Services

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division we have reimagined K-12 education through our virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world. We also support school districts with curriculum, teachers, and technology as they make the shift to online. The COVID-19 pandemic introduced significant disruption and transformation to the K-12 learning market. And as a result, our category has seen explosive growth, and our business has experienced enormous increases in awareness and enrollments. This presents an incredible opportunity for our team to chart a ground-breaking path through this shifting environment to achieve continued success.

SUMMARY

The Occupational Therapy Services Supervisor is a member of the Service Delivery team, reporting to the Service Delivery Partner. Working from their home, the Occupational Therapist (OT) Supervisor will have accountability and responsibility for the effective operation of the Occupational Therapy service. This position will work with Pearson Virtual School management and educational leaders within the various states online schools to establish and maintain the various requirements, ensuring outstanding academic and business outcomes. The OT Supervisor supports a variety of tasks to enable business operations across service lines. Projects and responsibilities are determined by school year cycle needs. The OT Supervisor role includes direct supervision of a team of OT provider s , including when necessary direct clinical services to a reduced caseload of students. Focus will include hiring, onboarding, team development, leadership team engagement, supervision, and enhanced support of departmental initiatives and projects. This is a full-time, 12-month role.

REQUIRED SKILLS, EXPERIENCE, AND COMPETENCIES

• MA or MS in Occupational Therapy, National Board of Occupational Therapy certificate preferred
• Supervisory experience required, preferably 3+ years
• Valid state and/or Department of Education Licensure in Occupational Therapy required
• Ability to obtain and maintain multiple required state certifications and clearances as assigned
• 5+ years experience in K-12 school setting delivering OT services, virtual experience preferred
• Strong technology skills (will use Pearson Online Classroom, Power BI, SharePoint, Zoom, Microsoft, Google Apps, HubSpot and other software)
• Experience with Medicaid reimbursement and processes, preferred.
• Innovative and creative problem solver, with a high degree of adaptability to shift priorities
• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Strong leadership qualities and a commitment to accountability for studentgoal achievement
• Detail oriented, with a proven ability to analyze and interpret accountability data
• Comfortable presenting information to both small and large groups
• High degree of flexibility and ability to work independently and take initiative
• Excellent communication skills, both oral and written
• Some travel may be required
• Other duties as assigned

• Supervise and manage a team of OT providers
• Provide direct therapy to students as needed (reduced caseload)
• Maintain a high level of communication with OTs to deliver program information and address individual student needs
• Assist OTs with implementing any program or policy changes and/or new software application introductions
• Assist with service and evaluation scheduling when needed using PVS preferred platform
• Drafts and sends text message reminders for therapy sessions to students
• Audits parental consent documentation to assist with Medicaid reimbursement
• Regularly audits student logs for therapy sessions to ensure providers are annotating services appropriately
• Communicates with therapists and families about scheduling changes
• Conduct regular touch base meetings with direct reports sharing constructive feedback, following observation cycles and using resources provided to the leadership team
• Complete formal performance evaluations as required by Pearson Virtual Schools
• Ensure intervention in the case of low student participation/performance
• Communicate and collaborate effectively with Pearson Virtual School colleagues and school special education staff to ensure full implementation of program policies and procedures by direct reports
• Collaborate within and across pods as needed, including maintaining effective relationships with school staff and Pearson Virtual colleagues
• Ensure that OTs exhibit and maintain a high level of professionalism, clinical support, and customer service
• Document instances of noncompliance with staff expectations and provide necessary support and follow up through coaching and mentoring, consulting with HR as needed
• Demonstrate leadership by chairing meetings, taking initiative to execute tasks, and verify follow-through from direct reports
• Be an expert on assigned school and state specific policies and procedures for implementing Occupational Therapy services
• Review and analyze a variety of reports to maintain compliance, including understanding and interpreting the staffing model
• Complete all required professional development, training, and courses required for CEUs to maintain credentials and meet company compliance standards
• Serves as the Occupational Therapy subject matter expert
• Exports data for state specific Medicaid reimbursement templates
• Supports account creation and onboarding of new therapists providing related services access across multiple platforms
• Additional duties as assigned