Research Project Manager

Data-Driven Research and Insights

MarketCast combines the power of research, technology, and data science to help marketers and researchers maximize their advertising impact and unlock brand Fandom.

Our data and insights guide critical marketing decisions, helping brands determine which fandom audiences to prioritize and product benefits to communicate, in addition to developing, launching, and measuring brand and advertising campaigns across media platforms. Today our clients represent the biggest names in entertainment, tech, consumer brands, and sports and video games, and our impact touches the lives of billions of people around the globe.

We’re looking for:

A Research Project Manager, who sits within operations and drives consistent project delivery across all phases of the project lifecycle as well as teams. That person manages timelines and implements MarketCast standard operation procedures and automated tools, often advancing current processes. This will require working closely with research teams, clients, operations team both on- and offshore, field partners, data management centers, freelancers, and other external suppliers & partners. Additionally, the Research Project Manager will support the offshore ops team by focusing on solutions and building a collaborative spirit. Research Project Managers are curious about processes and technology, always seeking ways to drive efficiencies and project optimization. They work effectively with others, value and listen to all opinions/ideas as we all as know when to challenge and/or escalate when commercial or client concerns are at risk.

Core responsibilities

• Set‐up and manage Research Projects end-to-end spanning from ad‐hoc to tracking studies across a range of quantitative methodologies
• Drive digital transformation in project management and execution
• Act as an expert to support researchers and other project management/ops team members for methodology, sampling and supplier selection in markets
• Cover full project management, including not just the research team and the suppliers, but also liaising professionally with clients and taking a key role in status meetings and providing updates on fieldwork, timelines, deliverables, etc
• Be clear, transparent in making decisions and assertive in negotiating for project successful delivery, keeping clients’ satisfaction and commercial discipline balanced
• Work closely with offshore teams, including other PMs, in managing project timeline, involved in supplier communications and engagement (KOC, SOP, etc), as well as field launch, DQ, field close, and project close processes
• Provide full costs and timings for new business proposals or existing projects
• Drive adherence to MarketCast Standard Operating Procedures (SOP) within the research teams
• Identify further areas for efficiency and profitability of projects
• Provide expertise and proactive guidance to be operational efficient
• Support the wider operations and research teams with any training and implementing of operational initiatives

It’ll be helpful if you have:

• 3-5 years of of quantitative Research Project management experience in a market research environment, including project setup, field management and schedule management
• Bachelor’s degree
• Experience with multiple methodologies, including online and in‐person but with a solid understanding in quantitative research
• Excellent knowledge of multiple types of research studies
• Excellent project management skills, managing the end‐to‐end project life cycle with multi‐market and complex studies
• Ability to manage multiple projects at a time while sticking to deadlines and achieving a high quality output
• Ability to work effectively across all levels including senior leadership
• Experience in managing external suppliers
• Experience in working with offshore teams, such as in India, is a plus
• Excellent communication skills with an ability to influence others within areas of responsibility
• Excellent organization skills, attention to detail and time management
• Confident approach to getting things done and good negotiation skills
• Dedicated to quality and responsiveness with a focus on processes and efficiency
• Ability to champion methodological choices with clients and teammates and identify potential pitfalls in clients’ briefs/requests
• Able to work in a matrixed environment
• Comfortable and able to thrive during transformation

Benefits and Perks:

• Medical, Dental, Vision
• 401(k) Company Match
• Freedom Leave
• Health & Wellness Events & Benefits
• Professional & Personal Growth & Learning Opportunities
• And, more

Our Purpose:

Fandom connects people with shared passions and builds communities around them. It offers them space to express their joy and love, whether that’s for superheroes, sports teams, or even small batch whiskeys. At MarketCast, we believe in the power of fandom. It’s as important for brands as it is for action heroes and we do fandom research, data science and analytics better than anyone on the planet. This obsessive focus on fans helps the world’s top creators, media platforms, and sports leagues transform followers into fanatics and investments into impact.

Our Core Values:

Curiosity Makes Us Tick

Our love of learning manifests in everything we do - from the surveys we field and the datasets we analyze to the technology we develop. Where others pause, we push forward, uncovering hidden meaning and answers. Always learning, always looking for more.

We Celebrate Wins

Whether its wowing clients with research or solving everyday challenges, we pause to honor great work and everyone who plays a role in it. We acknowledge and recognize great work and hustle that helps deliver the very best outcomes.

Trust is Always Trending

Trust means everything to us. It’s lending a hand when deadlines loom, always delivering on the promises we make, and calling out behavior that harms our culture. And our client’s trust is what makes all this possible, something we never take for granted.

We Roll with Change

We embrace change as an opportunity to learn, grow, and further develop. We do this by challenging our biases and rethinking how things have always been done in the past. This fresh, open-minded approach keeps us agile, innovating, and adapting in the face of uncertainty.

Diversity is Our Superpower

Our differences make us stronger. As researchers and data scientists, we have a responsibility to reflect the diverse audiences and communities all around us. Understanding people, opinions and life experiences fuels our insights and deepens our perspectives.

At MarketCast, we don't just accept difference - we embrace it, support it, and thrive on it for the benefit of our global culture and success. MarketCast is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Check us out: www.marketcast.com

Per the pay transparency law, the hiring range for this position is $85,000 to $90,000. As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skill set, and any other factors MarketCast considers relevant to the hiring decision. In addition to your salary, MarketCast believes in providing a competitive total rewards package for its employees. MarketCast offers employees a holistic and wide array of benefits such as subsidized medical, dental and vision, free access to the HealthJoy, Everyday Inclusion,Coursera, and Calm Apps, 401K match from day one, “freedom time off”, career and personal growth outlets, and a robust health & wellness program. All benefits are subject to eligibility requirements and the terms of our official plan may be modified or amended from time to time.

CCPA NOTICE: In accordance with the California Consumer Privacy Act, please note that we collect some or all the below categories of personal information from you as part of the application process and use it for the purposes indicated. Category of Personal Information: 1. Name, Contact Information (phone, email, address) Purpose: To be able to contact you 2. Information on work history and education Purpose: To be able to assess qualifications for the role 3. Race/ethnicity information (optional) Purpose: To comply with governmental reporting obligations 4. Veteran and military Status (optional) Purpose: to comply with governmental reporting obligation.

MarketCast research, analytics, and data science fuels fandom for the most successful studios, entertainment platforms, sports organizations, and lifestyle brands on the planet. Our unique mix of research analytics is combined with big data science to provide clients with powerful insights to inform their biggest business decisions.Today, MarketCast counts some of the biggest names in entertainment as clients, including leading Hollywood studios, streaming services, lifestyle brands, tech platforms, and sports leagues and teams.