Research Assistant, User Experience Team (Human Factors Experience Required)

The Company 

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a Research Assistant to join our User Experience team. This is a unique opportunity for a highly driven person with a well-rounded skill set to join the Human Factors team, whose responsibilities extend beyond those of traditional Human Factors professionals. The ideal person for this role would be able to take on a variety of tasks and be content supporting the Human Factors team in its work; for example, by helping set up studies, helping post-process data, managing equipment inventory, consenting study participants, maintaining participant databases, and recruiting participants.  The Human Factors team performs a variety of studies related to product use-related health, safety, usability, and User Experience, by bringing to bear methodologies from basic science, such as eye tracking, physiological data recording, or motion capture.  We operationalize client needs as empirical research questions, design bespoke studies around those research questions, collect data from participants using a wealth of custom-tailored methodologies, analyze data in creative ways, and translate the results back into actionable outcomes for our clients.  The diversity of your experiences will be as broad as the products and services out there, possibly spanning automotive, medical, pharma, consumer electronics, appliances, heavy machinery, child products, and extended reality products. 

Please submit an academic CV, rather than a resume, unless you are a candidate with industry experience.

Job Responsibilities

• This role will entail supporting the Human Factors researchers in the execution of UX research studies.
• It will require multitasking between multiple concurrent projects.
• It may entail the recruitment of participants and the maintenance of a participant database.
• A successful candidate is one who has tenacity, endurance, perseverance, determination, and humility.

Required Qualifications

• Bachelor’s or Master’s Degree in Experimental, Developmental, Perceptual, or Cognitive Psychology, Cognitive Science, or a related basic scientific psychology field.
• Excellent oral and written communication skills.
• Diligence and detail-oriented.

Physical and Mental Job Qualifications

• Ability to travel as needed, depending on project assignments.
• Prolonged periods of sitting at a desk and working on a computer.

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match
• Commuter Benefit

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.comand include “Applicant Accommodation” within the subject line with your request and contact information.

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