Address
Form of workAs a member of the Data Analytics Unit, the Staff Services Manager (SSM) I (Specialist) works independently to oversee employee survey development and project management of the Employee Viewpoint Survey. Under the direction of the Research Data Supervisor II, the SSM I (Specialist) coordinates with relevant units, ensures timely distribution, analyzes gathered data, and presents actionable insights to improve employee engagement and organizational performance.
In addition, the SSM I (Specialist) provides consultation throughout the department to executives and senior management to determine their needs for data and provide support in the application of survey results. The SSM I (Specialist) will also serve as a liaison to Department of Justice leaders to connect to other business areas that provide services that support employee engagement and organization effectiveness.
Flexible schedules and remote work options available.
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/P7X675V
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-423363
Position #(s):
420-057-4800-XXX
Working Title:
Research and Insight Specialist
Classification:
STAFF SERVICES MANAGER I $6,760.00 - $8,398.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
Day
Work Week:
Monday - Friday
Department Information
- This position is located in the Division of Operations, Office of Human Resources, Strategic Development and Analytics, Data Analytics Unit.
- Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
- For more information about the Department please visit the Attorney General's website at www.oag.ca.gov .
Special Requirements
- A fingerprint check will be required.
- Clearly indicate the Job Control Code (JC-423363) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
- Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
- If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/12/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Yvonne Salas (JC-423363)
Office of Human Resources
1300 I Street, Suite 720
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Yvonne Salas (JC-423363)
Office of Human Resources
1300 I Street, Suite 720
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - In two pages or less with one-inch margins. Please describe your knowledge, skills and experience with the following:
- Leading organization wide projects (include scale and purpose of projects).
- Developing surveys and analyzing survey data.
- Working with survey tools such as Survey Monkey.
- Problem solving to address issues such as survey participation, data accuracy and overall implementation.
- Communicating change management principles to implement initiatives based on survey findings.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The ideal candidate will have demonstrated:
- Project management and analytic skills.
- Experience managing employee engagement surveys or similar projects, preferably within a corporate or organizational setting.
- Experience with survey design, data analysis, and presenting actionable insights.
- Knowledgeable in the broader field of human resources, state civil service laws and rules; and the ability to understand organizational structures.
- Outstanding analytical, communication, and interpersonal skills.
- Ability to consult, advise, and gain confidence of executive management.
- Maintaining confidentiality of information and records.
- Ability to work well under pressure and manage multiple and changing priorities with accuracy.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Yvonne Salas
(916) 210-7200
yvonne.salas@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Job Related Information
This position is located at 1300 I Street in downtown Sacramento. This location provides easy access to light rail, parking garages, and numerous eateries including an on-site cafeteria.
Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
