Rescom Territory Manager- Portland Or

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada CA, Makita U.S.A, with offices in Reno NV, Wilmer TX, and Flowery Branch GA, has been bringing Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Job Summary:

Responsible for managing and growing the Makita sales revenue within the defined territory through the proper execution of Makita’s strategic initiatives and sales programs.  This role is primarily focused on territory key Industrial accounts and key end-users companies.  While overseeing the entire territory sales revenue and account base and promoting Makita’s “Best-In-Class Engineering & Innovation” brand position and the extensive Makita product line.

Salary: $50,000 - $80,000 per year

Essential Job Duties:

To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Compile lists of prospective/target customers (Distribution/End-Users) for use as sales leads, based on information from newspapers, business directories and publications, industry ads, trade shows, Internet Web sites, and other prospecting sources, including job site surveillance.
• Travel throughout assigned territory to conduct Makita business, including occasional travel outside of the territory for corporate meetings, including District and National needs.
• Display and demonstrate Makita products including performing Makita product knowledge sessions for dealers and other audiences.
• Provide expertise and support regarding pricing, quoting, credit terms, MAP Policy, orders, and many other sales support and account management functions.
• Perform business reporting functions, such as, but not limited to, sales reports, account update reports, monthly reports, call reports, expense reports, mileage reports, and other reports as needed.
• Present, execute, and administer Corporate Sales Programs including co-op, trade agreements, rebates, strategic initiates, and promotions along with other corporate programs as needed.
• Provide input to the Marketing Department and properly utilize and distribute the Makita marketing department collateral materials, including, but not limited to, catalogs, lectures, brochures, campaigns, and Point of Purchase materials.
• Coordinate, schedule, and execute customer support events, including, but not limited to, product knowledge training, product demonstration, national contractor training, shows and events, and joint sales calls.
• Manage co-op and/or advertising budgets for each eligible account.
• Create and execute strategic sales growth plans and proposals for key accounts and the territory, as needed, (i.e. monthly, quarterly, or annually).
• Support the Makita accounting department as needed, including, but not limited to, new account setup, credit applications, credit limits, credit balances, and proper communications with the Account Receivable team regarding exceptions.
• Develop and continually strengthen professional relationships within all entities, internal and external, involved in our business, such as dealer sales staff, management staff, purchasing, and ownerships, including appropriate end-user key contacts and decision-makers.
• Investigates and resolves customer issues and concerns.
• Stay abreast of market conductions, changes, and competitor activities within the industry and territory, and communicate findings internally.
• Be cognizant of other Makita divisions such as manufacturing and assembly, National Industrial MRO, government/GSA, Outdoor Power Equipment (OPE), and Big-Box retail, including all other divisions.   
• Understand and execute a solutions-based sales approach.
• Support Makita National Accounts
• Schedule account meetings, Sales update meetings, and any other meetings as required. Meetings must be conducted in a professional manner that includes written agendas, PowerPoint presentations, sales figures, etc.
• Maintain and control Makita’s assets and their records, such as vehicles, demo tools, marketing materials, product samples, etc.
• Perform all company functions per federal, state, and municipal laws and per company policies.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required:

• Ability to diagnose complex problems that develop during daily duties, resolve them, and keep the department work flowing.
• Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
• Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Very strong Listening Skills; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Conserves organizational resources.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Understand and supports SWOT analysis, adapts strategy to changing conditions.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
• Adaptability - Manages competing demands; Changes approach or method to best fit the situation; is Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Makita Employee Portal; Microsoft Excel Spreadsheet software, Microsoft PowerPoint, and Microsoft Word Processing software.
• Bilingual is a plus. (Spanish preferred).
• Must be at least 21 years of age at the time of employment.
• Valid driver’s license
• Safe driving record.
• The employee must be able to safely operate a moving vehicle per our company policy.
• Must be able to travel extensively by car in the assigned region and by air on occasion for up to 70% of the time.

Supervisory Responsibility:

This position has no Supervisory Responsibilities.

Work Environment:

This position works in an open office setting that is quiet, fast-paced and fosters continuous learning while operating under high demand/volume. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Travel:

Travel is required for this position.

Education and/or Experience Desired:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree (B.A.) from a 4-year college or university; or 4 years related experience and/or training; or equivalent combination of education and experience.
• 5+ years of Territory Management.
• Background in industrial sales.Knowledge of the power tool industry and/or all phases of construction.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to regularly use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Required to regularly stand, walk; stoop, bend, or reach above head.
• Required to frequently sit.
• May be required to occasionally lift, push, or pull up to 30 pounds.
• Specific vision abilities required by this job include cl...