Compensation for this position begins at $43,700 per year and can go up depending upon relevant experience and skill level. The schedule is Monday-Friday 8-5pm working from your home residence in the Orlando, FL area.
Enterprise Fleet Management offers a comprehensive health-care package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential.
Company Overview
Responsibilities:
- Negotiate repair time and parts prices with body shops, dealerships and miscellaneous repair facilities, to ensure accurate and cost-effective repairs and decreased vehicle downtime
- Review repair estimates for completeness and to ensure compliance with state and company total loss thresholds
- Analyze clients’ business needs and repair estimate to create and assess solutions
- Apply expert collision/vehicle repair, client-specific, and industry knowledge to make recommendations to internal teams and leadership for proposed repairs
- Coordinate and monitor efficient repair processes with glass vendors, tow facilities, body shops, dealerships and miscellaneous repair facilities, to ensure accurate and timely repairs
- Partner with internal departments to facilitate various aspects of the repair process Assist with incoming claim/ repair calls, as needed
- Ensure payment of vehicle repairs and parts invoices in a timely manner
- Make recommendations to leadership regarding losses that exceed approved limit
Qualifications:
Minimum Qualifications include:
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must reside in Orlando, FL or the immediate surrounding FL counties
- Must be willing to accept starting salary $43,700
- Two years of experience in vehicle collision/repair
- Two years of customer service experience
- Two years of proven success in position that required negotiations, handling of time sensitive issues, and/or claims
- Must have or be willing to obtain ICAR Auto Physical Damage Appraiser Pro Level 1 certification
- Must have or be willing to obtain Technical estimating training such as Vale National, ICAR, or equivalent
- Intermediate proficiency with Microsoft; including Excel, Word, Outlook
- Associate’s Degree in Collision Repair or similar field, preferred
- Must have the ability to meet all work from home technical requirements
Executing
Customer Service
Detail-Oriented
Analyzing
Communication
- Flexibility
- Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
- High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)