Rental Coordinator - Oklahoma City, Ok

WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.

• Bruckner's is more than just a place selling parts and working on trucks
• We are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it
• We contribute to our local communities
• We care about our people

OUR CORE VALUES

1. We act with Honesty and Integrity.
2. We value our people and communities.
3. We are customer focused.
4. We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

BRUCKNER LEASING POSITION SUMMARY
The position's primary responsibility is to assist the Leasing and Rental Managers in daily management of the rental fleet and to build strong relationships with our current and new customers.
Basic Responsibilities:
Including but not limited to the following:
Marketing

• Initiate "Cold Calling", "Direct Mail", "Sales Blitz" and "Telemarketing" systems to promote Contract Maintenance, Rental and Lease product lines.
• Utilize proper sales techniques to solve customer problems and manage conflict.

Customer Management

• Effectively communicate, influence and interact with all types of customers, vendors and co-workers.
• Understand cost control and what it takes to be a part of a profitable business.
• Deliver superior customer service.
• Maintain current customers' needs and promote the Bruckner name and philosophy in a positive manner.

Fleet/Maintenance

• Utilize Emconex to effectively complete rental check in & check out; lease returns
• Learn to effectively identify damaged units and facilitate their repair with Service
• Assist with PM compliance including making calls to customers to set up service in cooperation with the service department.
• Help coordinate truck moves between locations

Administration

• Perform daily lot checks and inspect equipment that is on the yard.
• Work closely with Service to ensure units are QC' d promptly and made ready for the next customer
• Create & Close rental contracts and administer so the customer is not left waiting.
• Assist in gathering fuel receipts/trip reports for IFTA filing
• Contact customers for mileage readings for weekly and/or monthly billing
• Collect unit specific information from BTS for in-servicing

Other Duties:
The Rental Coordinator performance is measured on the following criteria:

• Achieves a high degree of customer satisfaction and retention.
• Continue growth through Navigator training on Monthly basis.
• Partners with and works well with all departments in the Dealerships.
• Brings solutions and recommendations for problem issues.
• Protects and enhances the business reputation of Bruckner's.
• Enhances personal qualifications.
• Accepts responsibility, is reliable and dependable.
• Willingly accepts direction.
• Provides timely reports as required.
• Maintain a sense of urgency in matters that require it.
• Pays attention to detail in all paperwork, i.e., contracts, schedules, expense reports, etc.
• CDL is preferred & will be required upon hiring if applicant does not possess one.
• Proficiency in Microsoft Excel is required

Want to know more about our family-owned company,
Proud that our 1500+ employees view us as the employer of choice!
YouTube - Leasing Department Video
YouTube - Come Join The Family -Video
YouTube - Since 1932 -Video
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Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer ORHeavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside SalesOR Sales Representative OR Commercial Sales, OR Fabrication #ZR
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)