AddressRequired Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Air General, a national cargo handling company, is seeking a full-time Import/Export Remote Agent to join our
Remote Support team located in Houston, TX. This Remote Agent has a focus on customer service and strict
adherence to safety and security procedures. Duties include documentation, data entry and great customer service.
Must be able to work independently and as part of a team. Competitive salary and benefits, including medical, dental,
vision, 401(k), vacation, sick leave, training, etc. If you are interested in a career with an industry leader, that
promotes respect, caring, and equality for our employees in an environment that fosters growth, please
consider joining us!
REQUIREMENTS:
- Customer Service 3 year experience
- Must have experience SmartKargo (import/export , message monitor etc).
- Ability to utilize Google Drive and use of Microsoft Office.
- Must be able to pass all pre-employment screenings, background checks, and airport/government security
background checks
- Must be able to pass a drug test
- High school diploma or GED preferred
- Must be able to obtain valid airport I.D. badge.
- Must have intermediate computer skills
- Must be at least 18 years of age
- Must be able to clearly understand and communicate in English when performing essential job functions
- Must be available to work varied shifts, including nights, and occasionally on weekends, and holiday
How To Apply:
Incase you would like to apply to this job directly from the source, please click here
Responsibilities:
- Keep required training up to date within allowed timelines
- Adhere to all FAA, Airport, TSA, CBP, USDA and Air General safety and security procedures, and
immediately report any discrepancies to a supervisor or manager.
- Review and understand all shipping documentation
- Monitor multiple email accounts and respond to customer inquiries
- Provide customers with information concerning the status of their shipments.
- Provide support to Air General cities
- Be fully aware of Customs rules and regulations.
- Reconcile Master and House air waybills, as applicable against ACE Customs systems.
- Data capture Export consignments
- Verify booking details and request corrections where applicable
- Handle, prepare, and manifest export flights for multiple carriers/cities
- Transmit Customs for multiple carriers and cities
- Work independently as well as with a team to problem solve and support multiple cities.
- Send arrival notices for International inbound shipments for multiple carriers/cities
- Prepare transfer manifests and notify accordingly for multiple carriers/cities
- Anything additional requested by Supervisor or Management
