Remote Quality Assurance Specialist - Digital Marketing (Retention Marketing Focus)

About Us:

The Email Experience is a leading Digital Marketing agency specializing in Retention Marketing strategies, with a major focus on Email and SMS marketing. We leverage cutting-edge technology and innovative approaches to keep our clients' audiences engaged and loyal. Our team is dedicated to delivering excellence in every campaign, from email and SMS marketing to personalized content and beyond.

Role Overview:

We are seeking a Remote Quality Assurance Specialist with an eye for detail and a passion for constant improvement. This role is critical in ensuring that all client deliverables meet our high standards of quality and effectiveness, particularly within our email and sms marketing campaigns. The ideal candidate will be an integral part of our team, working closely with content creators, designers, and campaign managers to maintain the integrity of our deliverables.

Responsibilities:

• Perform comprehensive quality checks on all outgoing client deliverables, including but not limited to copy, design, email implementation, SMS implementation, and link accuracy.
• Provide a layer of assurance that outgoing content aligns with client brand guidelines, campaign objectives, and internal quality standards.
• Recognize and record trends and patterns in deliverables that do not meet quality standards.
• Regularly report findings and insights to leadership to drive long-term improvements in our Retention Marketing efforts.
• Follow established processes and operate within the clearly defined parameters of the role.
• Stay updated with the latest tools and technologies in Digital Marketing to enhance Quality Assurance processes.

Requirements:

• Proven experience in Quality Assurance, preferably within a Digital Marketing or advertising agency.
• Familiarity with Retention Marketing strategies and best practices.
• Proficiency in Notion, Figma, Klaviyo, and Slack.
• Exceptional attention to detail and a strong commitment to quality.
• Excellent communication and reporting skills.
• Ability to work independently in a fully remote environment.
• A proactive approach to identifying and solving problems.

Compensation:

• Competitive pay rate based on experience and qualifications, starting at 2700/mo. Please note that this is a 1099 contractor position.
• Quarterly bonuses based on performance.
• Opportunity to grow with a company moving into its 7th year of operation.

Additional Benefits:

• 20 days paid off per year
• Paid holidays off (normal bank holidays, along with Country specific holidays for international team members)
• Mon - Fri work week, “offices” closed on weekends
• Flexible schedule, based on EST timezone

How to Apply:

Please submit your resume and a brief cover letter explaining why you would excel in this role. Please also include what you’re looking for regarding remote work culture and any insights into the types of things you’d like to learn while in this role.

Job Types: Full-time, Contract

Pay: From $2,700.00 per month

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: Remote