Remote Commercial Collection Representative

Join our vibrant and expanding team at General Revenue Corporation as a remote Collections Representative! We pride ourselves on fostering a dynamic work environment where dedication is rewarded, and growth opportunities are endless! If you are an ambitious individual looking to make a significant impact and grow professionally, we encourage you to apply!

Why work for GRC?

• Full-time, Monday - Friday schedule with no weekend requirements!
• 8 AM – 5 PM daily schedule once fee goal is hit!
• Up to $20 hourly plus lucrative bonus structure!
• Comprehensive paid and remote training program!
• Competitive benefit package including 8 paid holidays annually and up to 3 weeks of PTO and Sick Leave!
• Equipment is sent via UPS!

Responsibilities

• Respond to incoming calls from debtors
• Conduct debtor trace and locate efforts using advanced search engines
• Establish and document payment arrangements with debtors
• Identify and escalate priority issues

Requirements

• Must have 5 (plus) years of Commercial Collection experience
• Must know federal/ state laws and regulations (i.e, FDCPA, FCRA, TCPA, ect.)
• Strong organizational skills
• Excellent customer service skills with a focus on phone etiquette
• Critical thinking abilities
• Proficiency in computer skills
• Collector’s license, with the ability to be licensed across the country
• Ability to meet and exceed recovery targets as set out by the company
• Must have a landline set up by first day of employment

General Revenue Corporation is the recognized premier industry leader in collections with over a forty (40) year working history! We are guided by the philosophy of valuing our clients, customers and our employees by treating each person with dignity, respect and compassion during every interaction. As an employee of GRC, we make it a priority to provide our staff with the tools to successfully grow, develop, and succeed!

Learn more at www.generalrevenue.com.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

NOTE: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Job Type: Full-time

Salary: Up to $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Parental leave
• Referral program
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• Remote

Application Question(s):

• How many years of Collections experience do you have?
• Do you have Commercial Collections experience?

Work Location: Remote