Address
Form of work
SalaryResponsibilities:
- Provide exceptional customer service and support to clients
- Analyze customer needs and recommend appropriate solutions
- Utilize platforms to manage customer interactions and track progress
- Collaborate with cross-functional teams to ensure customer satisfaction and project success
- Manage customer accounts and maintain strong relationships
- Communicate effectively with customers through various channels, including phone, email, and chat
Skills:
- Strong customer service skills with the ability to empathize and problem-solve
- Proficiency in using CRM systems (Customer Relationship Management)
- Excellent project management skills to prioritize tasks and meet deadlines
- Experience in account management is a plus
- Strong communication skills, both written and verbal, to effectively interact with customers
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time, Contract
Pay: $10.00 - $15.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Work from home
Compensation package:
- Performance bonus
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: Remote
