Remote Call Center Representative At Shangri-La Construction

Shangri La Construction in Los Angeles, CA is looking for one Remote Call Center Representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.

Benefits

• We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns

• De-escalate situations involving dissatisfied customers, offering patient assistance and support

• Call clients and customers to inform them about the company’s new products, services and policies

• Guide callers through troubleshooting, navigating the company site or using the products or services

• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

• Collaborate with other Call Center professionals to improve customer service

• Help to train new employees and inform them about the company’s customer management policies

Qualifications

We are looking forward to hearing from you.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $30.00/hour.

About Shangri-La Construction: Shangri-La Construction is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.shangrilaconstruction.com.

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