Address
Form of work
SalaryJob description
JOB TITLE
- Telephone Service Representative
LOCATION
- Remote
SALARY
- $11 - $13 Per Hour
WHAT IS THE PRIMARY WORK LOCATION OPTION?
- In office (Eau Claire, WI)
- Remote
REQUIREMENTS:
This is a customer service position. It is NOT sales telemarking position.
- Strong attention to detail
- Customer service driven
- Minimum typing speed of 25 words per minute
- Able to communicate with clients in a professional manner
- Positive attitude
- Drug free
- Professional phone etiquette
- Exceptional attendance
- Good data entry skills
WORK FROM HOME REQUIREMENTS
Windows Machines:
- A supported version of Windows 10 Pro or Windows 11 Pro
- 16GB of RAM
- CPU speed of 2.5 gigahertz and Quad (4) core processor or higher
Mac Machines:
- Supported versions of macOS with all updates.
- Minimum 16 Gigabytes of RAM with an M series Chip
All Setups:
- Must have a work profile for work purposes only.
- You should be the ONLY person that has access to the work profile.
- Must use full-sized keyboard & mouse
- 2 Monitors for Dual screen support
- Both monitors should be 19” each
- Widescreen monitors are now recommended due to the enhanced appearance of our software system.
- Must have an internet connection that allows you to connect via ethernet cable to the modem.
- Dedicated internet speeds must be a minimum of 7 mbps download/ 3 mbps upload
- Wi-Fi is not acceptable
- Satellite is not acceptable
- NO data caps
- Must maintain anti-virus protection
- Free options are allowed
- Windows defender is not allowed
- You must have a webcam. Used for:
- Meetings
- Training
- Monitoring & Quality Control
- Must have a noise canceling headset
- The internet connection will be used for connecting to a voice line.
SHIFT
- Varies depending on call volume
- MUST be able to work flexible hours & days which include holidays & weekends.
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work Location: Remote
