Company

Argo Contact CentersSee more

addressAddressFrankfort, KY
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

Exceptional Employees. Exceptional Solutions.


A recognized global industry leader, ARGO is redefining the standard for customer experience innovation and excellence. At ARGO we foster a culture that focuses on establishing confidence, security, and growth for each valued team member, and we're committed to promoting from within.

Argo employees are acknowledged and appreciated team members with benefits including:

  • Work At Home
  • Medical, Dental, Vision
  • Life Insurance
  • 401(k) Plan
  • Paid Time Off
  • Point University Affiliated

Take your career to the next level at a company that appreciates and values you and your exceptional Customer Service standards. Launch a rewarding career in one of the most coveted industries today!

We are looking for individuals that value positive customer experiences and providing great service and smile on every call. If you are strong-willed and enjoy making a positive difference in the lives of people, we need you on our team!!

BASE AVERAGE AGENT EARNING $13++/HOUR

The Opportunity

As a Customer Care Representative supporting our client. You'll be responding to a high volume of inbound calls and providing exceptional Customer Service to customers who WANT our client's products. Here's what we are looking for you to do:

  • Receive inbound calls to assist in completing a sale for a desired product
  • Provide education on the benefits of the product, and overcome objections
  • Accurately and concisely document customer feedback and special needs in a computer-based system
  • Identify and address customer issues by providing additional information as needed
  • Provide a second-to-none customer experience with enthusiasm and professionalism
  • Must be self-motivated, have strong attention to detail, and excellent follow-through
  • Exceptional phone and Customer Service skills
  • TEAM PLAYERS - strong people skills with a positive attitude

Sound interesting? Here are the home office requirements for these Work At Home roles:

  • Personal Windows-based computer with monitor, speakers, anti-virus software installed
  • A corded, NOT wireless headset
  • CANNOT BE A CHROMEBOOK
  • Must have anti-virus software installed
  • Crucial: A quiet environment free of distractions
  • Must be hard-wired to your internet (NOT WIFI)
  • Operating System must be Windows 7 or Higher or must be the latest Mac OS
  • Processor must be a Dual Core 2.0GHz or higher
  • Must have 10 or more GB of RAM
  • Internet Bandwidth must be at least 5 Mbps Download & 1 Mbps Upload
  • Internet Ping must be below 80 mbps
  • Must have camera for front-facing opportunity

PLEASE NOTE: We can only accept candidates who currently live in ALABAMA, COLORADO, GEORGIA, FLORIDA, KENTUCKY, MAINE, MASSACHUSETTS, NEW HAMPSHIRE, TENNESSEE and TEXAS.

Keep an eye on your junk and spam folders for email communications from us. These will be coming from either @applicantpro.com, @argocontact.com

Equal Employment Opportunity

Argo Contact Centers is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


Job Posted by ApplicantPro
Refer code: 7867155. Argo Contact Centers - The previous day - 2024-01-19 10:38

Argo Contact Centers

Frankfort, KY
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