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SalaryOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Scrum Master/ Release Train Engineer embraces these opportunities by supporting the modernization efforts of our Crew Technology for Pilots and Flight Attendants . This role will serve as the liaison between the business and Agile software development teams and will lead to reach pea k productivity through coaching and mentoring, resolving impediments blocking a Team, and helping to track Team progress while solutioning for problems that may arise in the future. The Senior Scrum Master/Release Train Engineer is a strategic problem solver with a continuous improvement mindset who looks forward to mentoring a Team through the newest and latest tech stack.
Addi tional Details:
This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Assess the Scrum maturity of multiple Agile Teams and provide coaching and mentoring when necessary
Educate and support peers in standardizing estimation across the Portfolio Team; ensure continuous refinement of estimation based on Team retrospectives
Identify impediments and potential solutions; challenge the status quo to improve quality, predictability, flow, and velocity
Partner with Product Owners to ensure prioritization, goals, scope, and product domain are fully understood by the Team
Lead effective grooming sessions through a comprehensive understanding of the Business domain and lead Teams in making appropriate commitments through story selection, task definition
Use data-driven analysis to coach Teams to continuously improve their productivity
Focus on ever-improving Team dynamics and performance; manage interpersonal conflicts, challenges, and opportunities for growth among the Team
Communicate effectively within the Team, with peers, Leaders, and Business partners; promote an environment of transparency
Drive improvements in the development lifecycle by promoting the use of automated builds, simple designs, multi-level testing, and pair programming
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Ability to demonstrate capacity in airport/airline operations, airport finances, contracts, and high regard for interpersonal relationships
Ability to develop strategies to analyze and negotiate a variety of documents and contracts
Skilled in strong organization and communication and be comfortable presenting to a variety of stakeholders both internal and external
Ability to utilize strong problem-solving in an unstructured environment as a self-starter and to create unique solutions to avoid recurring issues
Ability to effectively manage multiple priorities and deliver high quality solutions on time
Ability to effectively identify impediments to Team success and recommend solutions
Knowledge of multiple Agile frameworks (Scrum, Kanban, SAFe) and the ability to appropriately apply to different solutions to complex situations
Skilled in planning, preparing for, and leading meetings at an advanced proficiency
Skilled in building and maintaining critical relationships at multiple levels of organizations including the highest levels (for both Internal and External customers)
Ability to resolve most conflicts without escalation
Education
Required: High School Diploma or GED
Required: Bachelor's Degree in Business, Computer Science, Information Systems, or related field; or equivalent formal training
Experience
Required: Advanced-level experience, seasoned and specialized knowledge in:
Scrum framework, Kanban methods, and SAFe ScrumXP
Velocity, flow, and team-level SAFe metrics
Techniques for increasing team effectiveness
Preferred: Knowledge and experience with SAFe
Preferred: Previous experience as a Release Train Engineer
Preferred: Skilled with JIRA, JIRA Align and MIRO or Mural
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $118,600 per year to $131,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount doesn’t guarantee employment for any particular period of time
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/17/2024
