Registration Coordinator- Full Time and Part Time

Registration Coordinator- Full Time and Part Time

The Patient Access Services Department consists of a large team of administrative professionals and offers a variety of roles. In the Patient Access Department, we register patients in the Emergency room, at Henderson Registration, in the Main Lobby, in the Maternity department and various Outpatient departments. We also have a Patient call Center and support Lab/Imaging Services in Natick and Wellesley.

We are looking to grow our team! Under the direction of the Patient Access Leadership, Registration Coordinators perform a variety of patient access services. An amazing opportunity to greet patients as they arrive at the hospital or other service locations. A warm smile combined with exemplary customer service create a welcoming atmosphere for patients.

In addition to welcoming the patient, Registration Coordinators are accountable and responsible for creating and/or updating a medical record after searching the Master Patient Index (MPI). As a member of the team you will, obtain demographic information, insurance policy numbers, and subscriber information from patients, in person, over the telephone, or via the web. As a Patient Access employee you are part of both the revenue cycle and care teams in that you ensure an accurate registration is entered into the system in a timely manner.

Registration Coordinators are accountable and responsible for insurance eligibility verification, completion of all required forms, scanning documents, and co-pay collection.

What’s in it for you:

• Easy-to-reach suburban location
• Superb resources
• Status as an outstanding teaching hospital
• Commitment to compassion and mutual respect
• Comprehensive benefits package from day 1 of employment

What we’re looking for:

Strong customer service professional who will be cross trained in areas of registration and is responsible for obtaining demographic information from patients and inputting that information into the computer system. An enthusiastic individual who is willing to register patients as well as obtain patient signatures on a variety of forms including but not limited to Consent to Treatment, Medicare Important Message, Healthcare Proxy, collect copays and more.

Why choose Newton-Wellesley Hospital

You belong at Newton-Wellesley Hospital, where your talent is valued, your professional growth is honored, and where your career will thrive in one of the country’s best academic community hospitals. We hear it over and over again. People love working at Newton-Wellesley Hospital because of the strong sense of belonging they experience here.

Here’s what the successful candidate will have:

• High school diploma required
• Typing skills of at least 25 WPM
• Strong customer service skills required
• Healthcare Experience preferred
• Demonstrated ability to perform in a team oriented environment.

Newton-Wellesley Hospital will provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender age, national origin, disability, marital status, genetic information, veteran or active military status, gender identity or expression, or sexual orientation.