Company

Packard Children’s Health AllianceSee more

addressAddressRedwood City, CA
type Form of workFull-time
salary Salary$114K - $145K a year
CategoryInformation Technology

Job description

Who We Are


Packard Children’s Health Alliance (PCHA) is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area


In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast.

Nursing Staff (PCHA)


The Registered Nurse I functions as a primary liaison between patient and physician, via phone or in person. Under general supervision, the Registered Nurse implements the entire nursing process to include assessment, diagnosis, planning, implementation and evaluation for an assigned group of patients and provides quality patient care that is efficient, effective and evidence based. Collaborates with the clinician and staff in the delivery of patient care.


Essential Functions

  • Independently, provides general education and nursing care to patients via telephone or in person. Responds to and resolves patient/family questions and needs.
  • Triages and schedules patients as appropriate, ensuring appointment preferences are given to patients in emergency situations.
  • Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Accurately documents all patient encounter, phone triage, test results and office visits.
  • Observes and/or records and reports patient’s condition and reaction to drugs and treatments to clinicians.
  • Acts as a liaison, coordinates and integrates service for patients by continually collaborating with physician(s).
  • Communicates the appropriate referral choice to community physicians
  • Coordinates and integrates services within the clinic by continually collaborating with physician(s).
  • Develops Facilitative relationships with office staff regarding both patient appointment scheduling and clinical information.
  • Performs peer to peer review and obtains insurance prior authorization as needed.
  • Processes requests for prescription refills according to established practice.
  • Mentors new staff to ensure proper clinical training and processes is followed.
  • Maintains patient confidentiality.
  • Adheres to infection control/safety guidelines.
  • Other duties as assigned based on location. Works on special projects as needed.

Back Office Duties:

  • Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains exam rooms for necessary supplies and materials. Ensures cleanliness.
  • Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Instructs patients in collection of samples and tests.
  • Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to the physician.
  • Assists physicians with procedure set-ups, patient procedures and examinations.
  • Administers prescribed medications and treatments in accordance with nursing standards. Administers allergy injections, immunizations, and other therapeutic injections according to correct dose and injection method.
  • Collects and sends specimens to appropriate labs for testing per protocol.


Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Degree in Nursing from an accredited College or University.

Experience: A minimum of 3 years of progressively responsible and directly related work experience. Experience in an electronic medical record (EMR), such as Epic preferred.

License/Certification: CA Registered Nurse (RN). Current CPR certification.


Knowledge, Skills, and Abilities

  • Knowledge of professional nursing theory, regulations and practices to give and evaluate patient care.
  • Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.
  • Knowledge of medical chart reporting and records.
  • Knowledge of computer systems and software used in functional area
  • Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care.
  • Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment.
  • Ability to perform standard clinical procedures according to established protocols.
  • Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
  • Ability to plan, organize, prioritize, work independently and meet deadlines
  • Demonstrated ability to make adjustments in care planning in a rapidly changing environment.
  • Demonstrated skills in collaboration, teamwork and problem-solving to achieve goals.
  • Demonstrated skills in written and verbal communication and listening.
  • Ability to maintain quality control standards.
  • Ability to perform work accurately and thoroughly.
  • Ability to respond quickly to emergency situations.

Pay Range


Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $106,974 to $133,723

Equal Opportunity Employer


We value diversity. Our employees represent many backgrounds and bring different perspectives to the work environment. These perspectives lead to new ideas, creativity, growth, and add value to the organization. We strive for an organization where everyone is treated with dignity and respect.


Packard Children’s Health Alliance offers equal employment opportunity to employees and applicants by prohibiting unlawful discrimination and harassment on the basis of Ancestry, Age (40 and above), Color, Disability (mental and physical, including HIV and AIDS), Genetic Information, Gender, Gender Identity (including transition status), and Gender Expression, Marital Status, Medical Condition (including cancer, or a record or history of cancer), Military or Veteran Status, National Origin (includes language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), Race, Religion (including religious dress and grooming practices), Sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), Citizenship, Primary Language, Immigration Status, and Sexual Orientation, the perception of any of the above, or any other basis protected by federal, state, or local law or ordinance, or regulation.

This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.

Refer code: 8417340. Packard Children’s Health Alliance - The previous day - 2024-03-01 10:42

Packard Children’s Health Alliance

Redwood City, CA
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