Provides strategic direction and leadership to assigned Region. Ensures that Projects within the Region achieve short and long-term strategic goals established by the SVP. Fosters a cohesive company culture and directs efforts to acquire and integrate new business. coaches and develops management within the Region in achieving profitable growth, and in the effective, efficient, and ethical operation of their respective offices.
PART III: JOB ROLES & RESPONSIBILITIES: Describe the primary functions and duties of the position. Include approximate percentage of time spent on each. Items must total 100%.
% of time
ITEMS TO CONSIDER: Scope of job, role in setting and communicating strategy, level of decision making, types of analysis & problem solving, key roles in management of internal or external relationships, role in creating/determining content, communication, etc.
55 %
Administrative Responsibilities
Financial Management
10 %
Business development
25 %
Travel site validation for compliance,
on-site training, Government/Client meetings
10 %
External Relationships/Partners
Note: Must complete Parts I, II, III, IV and V.
PART IV: HIRING REQUIREMENTS: Describe the educationand thework experience required for the position.
EDUCATION: Indicate both the minimum and preferred level of education and the field of study.
Minimum
Preferred
Level
(e.g., Associate's degree, 4-Year degree, Masters)
High School Diploma
Bachelor's Degree
Field of Study
(e.g., Communications, Business, Graphic Arts)
Pho
Hotel, Restaurant Management,
and Business Administration
EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge.
Minimum
Preferred
Work Experience
(e.g. number of years, function, type of employer, etc.)
15-20 years of progressively responsible DoD Food Service Management experience in the contract FFS/DFA industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Army, Navy, Airforce, Marine active duty, or reserve service
Licenses / Training
(e.g. professional certifications)
Serve Safe, VEKTR
Active or reserve military training, Advanced Leadership Course (ALC), Warrant Officer Advanced Course (WOAC), Food Service Contract Management Course (FSCMC)
Skills / Specialized Knowledge
(e.g. languages, computer programs)
Army Food Management Information System (AFMIS), AR 30-22, DA PAM 30-22, Navy Supply Systems Food Service Management (NAVSUP 486), Tri-service Food code, Airforce Corporate Automated Foodservice Enterprise (CAF ) Airforce 2.0, Project Management Review (PMR) Contractor Performance Assessment Report (CPARs), Contract Proposals, solicitations Subsistence Total Ordering Receipt Electronic System (STORES)
Advanced and ongoing training in cleaning techniques and procedures in the Food Service industry. Advanced and ongoing training in customer engagement and satisfaction. Advanced and ongoing training in employee inclusivity and recognition. Ability to analyze current employee turnover trends and increase retention. Plays active role in recruiting efforts.
ADDITIONAL INFORMATION:
Competencies (as demonstrated through experience, training, and/or testing):
- Industry expertise and demonstrated competencies in the areas of financial management, human resources, business administration, change management, legal and ethical practices, client relations management, marketing, and business development.
- Skill in operational analysis and improvement.
- Strong understanding of Military Food Service industry cost and profitability drivers.
- Skill in strategic thinking, synthesizing complex business and financial data, and developing.
- innovative solutions to challenging business issues.
- Excellent planning, organizing and leadership skills.
- Excellent verbal, written and executive presentation skills.
- Strong customer and results orientation.
- Skill in interacting effectively at all levels and across diverse cultures.
- Skill in directing complex project teams.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, senior executives, clients, staff, the public and
- the media, occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks, controlled
substance testing, and behavioral selection survey.
- Required ability to handle multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular use of vehicle required in the performance of duties.
- Regular talking and hearing.
- Close vision, distance vision, and ability to adjust focus.
- Reading and analyzing large volumes of reports and financial data, including computer usage.
- Frequent travel to client locations, conferences, company offices and other locations.
- Directing, motivating, training, coaching, and disciplining staff in a positive manner.
- Responding on an on-call basis to high-level incidents requiring executive action at all hours.
PART V: ESSENTIAL FUNCTIONS: Indicate any mental, physical and perceptional functions needed for the position (check all that apply).
X Detailed Work
X Writing Skill
___ Carrying equipment (e.g. laptops)
___ Analytical Reasoning
___ Multi-Tasker
X Sitting for long periods
X Reading Documents
X Effective Communicator
X Easily Shift Priorities
X Problem Solving
X Interpersonal Skills
X Manage Interruptions
Note: Must complete Parts I, II, III, IV and V.
PART VI: SCOPE OF JOB:
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
1. Provides strategic direction and leadership to assigned Region; communicates company vision and values; directs development and updating of business plans and establishes performance objectives.
2. Ensures that offices within the Region achieve short- and long-term revenue growth and profitability goals; monitors progress against business objectives and directs corrective action as needed; directs implementation of sound operating and financial practices to maximize profitable growth.
3. Fosters a cohesive company culture; integrates new business and acquired operations into the company's operating structure; directs development and implementation of plans to transition new or acquired business smoothly into the company's policies, systems, and procedures.
4. Coaches, guides, and develops management within the Region in achieving profitable growth, client retention and resolving significant client issues, and in the effective, efficient, and ethical operation of their respective offices.
5. Ensures that appropriate Region issues are reported to the company's top management; takes leadership in communicating, implementing, and interpreting company programs, policies, and operating procedures.
6. Seeks out and evaluates acquisition opportunities within the Region; supports acquisition efforts that cross Region lines.
7. Evaluates industry and business trends for potential impact on operations; identifies key business opportunities and potential threats; seeks business opportunities and alliances with appropriate organizations.
8. Supports managers within the Region in the prompt and effective resolution of legal, financial, human resources, and administrative issues; coordinates effective interaction with the senior managers of shared services functions.
9. Ensures that offices maintain a consistent focus on high quality customer service; provides guidance and support in the retention of profitable business.
10. Provides direction for the recruitment, selection, orientation, development, and retention of high caliber management staff.
11. Directs business development priorities and related actions in collaboration with Sales and Marketing and managers within the Region; partners with key representatives of other company divisions, affiliates, and external organizations to expand business opportunities.
12. Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
SUPERVISON REQUIRED:
Close:
Manager provides hands on guidance on most job duties.
Moderate:
Manager provides some hands on guidance, but incumbent can make decisions within scope of current policies & procedures.
XX
General:
Manager provides general overview of required end result, but incumbent is allowed to use discretion on the accomplishment of task.
Limited:
Incumbent acts independently in making decisions about accomplishment of task & end result based on understanding of company goals, with periodic input and/or updates from Manager.
SUPERVISORY RESPONSIBILITIES: List the number of people and the job titles of those supervised (and/or attach an organizational chart).
- Project Managers
- Site Management
PART VII: FINANCIAL RESPONSIBILITIES: Describe any P&L responsibilities, budget oversight, or other financial management duties.
- Region budget oversight