Regional Vice President

How will this role have an impact?

The Regional Vice-President will have the opportunity to change health care across this country. Their work has a purpose; the capacity to strengthen the financial stability of some of our most important health care clients, improve the quality of life of thousands of patients, and bring joy back into the workplace. The Regional Vice-President will act in the role of a trusted advisor, almost as a member of each organization's C-Suite, to identify improvement opportunities, share pertinent data and information, and be responsive to their questions and needs. The Regional Vice President will serve as the main liaison to Business Development, providing consulting services, sharing insight to potential clients on operational activities, and conducting assessments of readiness for new business leads, leading to business growth.

This role will report to our Vice-President of Value-Based Care.

What will you do?

• Participate in client pre-launches and launches as scheduled to deliver content and begin to build personal and professional relationships with each of their clients
• Drive deployment of Caravan Health programs and products that will generate consistent and growing improvements in total patient and cost management for assigned clients
• Act as the main point of contact for assigned C-Suite members for items such as routine questions and issues; compliance with resolutions, contract issues; etc.
• Support client performance improvement and system transformation in service of effective patient care and total cost of care reduction.
• As part of the Delivery Team, develop Strategy Meeting agendas and packets
• Lead assigned Strategy Meetings, including delivery of the data packet, providing the key information and opportunity the client needs to develop and execute the clear next steps to meet their goals
• Track goals from their Strategy Meeting action plans and create accountability structure with client related to the identified goals.
• Leverage Voice of Customer survey information for greater impact in serving and supporting clients
• Serve as the first point of escalation when client issues arise from the Delivery, Compliance, Legal, Accounting, and other Caravan Health departments
• Track each client's results, making adjustments as needed to improve results. Assist delivery team in identifying key clients to target for improvement. Communicate results, wins, and concerns to the VP of Customer Success
• Work in conjunction with the EVP when a client is identified at risk or in remediation to get them back on track
• Serve as Team Lead in a matrix relationship to the Regional Manager, Pop Health Manager, and Clinical Lead.
• Serves as the Regional Management lead on all consulting agreements.
• Provide references, attend recruitment calls, and provide BD support services to key leads.
• Provide references, attend recruitment calls, and provide BD support to RVPs as requested.
• Provides education of BD activities to the Regional Management Team.
• Attend prospecting calls with assigned BD Rep. to identify targets, discuss lead progress, and develop strategy/next steps for each lead
• Lead Assessment interviews, create reports, and present findings at Prospect Meeting in cooperation with EVP
• Evaluate lead opportunities with marketing
• Round with assigned CEOs for leads
• Conduct and assist RVPs and Regional Manager with contract process as needed
• Attend sales/speaking events
• Owns the renewal process for assigned clients, including client communication, analysis of placement opportunities, placement recommendation to client, and contract execution. Assists RVPs and Regional Mangers with the renewal process.

We are looking for someone with:

• Bachelor's degree from an accredited four-year college or university: Business, Business Administration, Health care, Health Care Administration, Public Health or related field. Masters strongly preferred.
• At least 5 years in health care, experience in an Accountable Care Organization, consulting, financial, network development, sales or managed care preferred.
• Proficient with tools such as CRMs, Microsoft Excel, Word, Smart Sheet, and PowerPoint.
• Ability to travel as needed (estimate average of 1-2x monthly to launches, on-site Strategy and Relationship Meetings, Quality Improvement Workshops, business development opportunities, and other Client meetings as requested).
• Prior consulting experience preferred.

The base salary hiring range for this position is $102,000 to $184,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we're driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.