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What to Expect
In this position, you will have the opportunity to directly impact and contribute to Tesla's mission by guaranteeing an accurate, consistent, and rapid transaction process for our valued customers. This role demands a keen balance between the macro and micro aspects of operational management, from shaping overarching strategies to ensuring the meticulous execution of day-to-day activities.
What You’ll Do What You’ll Bring
As the Regional Manager at Tesla, you will play a pivotal and multifaceted role in steering the success of operations across a designated territory. Your core responsibility is to not only drive revenue and deliver exceptional customer experiences but also to shape the long-term strategic direction of the region. This involves overseeing the immediate execution of operations while continually enhancing the delivery volume and overall customer satisfaction. Your leadership will be instrumental in the growth of market shares across all product lines, elevating brand awareness, and ensuring increased profitability within the territory.
In this position, you will have the opportunity to directly impact and contribute to Tesla's mission by guaranteeing an accurate, consistent, and rapid transaction process for our valued customers. This role demands a keen balance between the macro and micro aspects of operational management, from shaping overarching strategies to ensuring the meticulous execution of day-to-day activities.
What You’ll Do
- Source, recruit, hire, and onboard top talent, taking charge of leadership, development, coaching, and motivation for high-performing teams
- Directly manage a team of people-leaders, instilling and reinforcing a culture of leadership and team excellence, encompassing training standards, career pathing, succession planning, talent acquisition, and employee retention
- Provide hands-on coaching and real-time feedback in stores and delivery centers, setting clear team targets and individual goals
- Proactively mediate and resolve customer concerns and maintain safety and security standards in collaboration with EH&S and Workplace and Security Teams
- Utilize reports and dashboards to provide feedback on strategic direction and implement process management changes
- Demonstrate fluency in local market sales and DMV requirements/processes and partner with fleet logistics to optimize sales and delivery processes
- Build robust relationships with key stakeholders across departments, developing market strategy and commercial awareness
- Bachelor’s Degree, at least 10 years of experience leading large teams in a high-growth, service-focused industry with multi-site experience, or equivalent
- Demonstrated ability to lead and inspire a team while managing multiple projects and adhering to business-critical deadlines
- Excellent analytical, verbal/written communication, and sales skills
- Effective at using data, logic, and instincts to identify problems and execute solutions
- Experience running complex processes using Lean or other techniques; prior P&L experience required
- Ability to travel frequently, stand or sit for 8 hours or more, and work evenings and weekends
- Must have a valid driver’s license in country of employment
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
