Regional Property Manager

Primary Function:

The Portfolio Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in Raleigh-Durham/Chapel Hill. The Portfolio Manager supervises all associates assigned to the communities.

Education:

A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.

Essential Position Functions

MANAGEMENT

• Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
• Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
• Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
• Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
• Develop short and long-term marketing plans to achieve and sustain occupancy goals.
• Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
• Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
• Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
• Identify and act upon areas in need of income/expense control improvement.
• Assure that all properties are managed within appropriate federal, state and local laws and regulations.
• Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
• Assure that changes in strategies policies, procedures and programs are implemented.
• Conduct basic audits to ensure that properties are in compliance with company policies.
• Tactical execution and communication of company's strategic direction to on-site teams.
• Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
• Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
• Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
• Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
• Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
• Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.

ADMINISTRATIVE

• Negotiate with Vendors and outside contractors for costs for products and services.
• Negotiate settlements with residents as appropriate.
• Prepare monthly, quarterly and annual reports as required.
• Review and approve expenses/invoices for properties.

MAINTENANCE

• Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
• Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.

Secondary Functions

• Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
• Provide general assistance to property teams during emergency situations as appropriate.
• All other tasks and duties as assigned, with dates to be agreed upon.

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.