Regional Operations Leader - Midwest

The TireHub Regional Operations Leader leads all TLCs in an assigned region in the execution of TireHub’s operations strategy. This position will communicate TireHub objectives, missions, and direction specific to their TLCs with a focus on safety and customer service.

The individual must exhibit the following core TireHub commitments:

· Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

· Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

· Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. 

· Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. 

Role Specifics:

· This position will be responsible overseeing all TLC operations,

· This position manages TLC metrics and associated budgets,

· This position continuously collaborates w/ Regional Sales Leaders (related to customer service efforts/needs),

· This position manages fixed and variable costs across the region,

· This position manages Region P&L in partnership with Regional Sales Leader,

· This position manages regional team of TLC Managers,

· This position is responsible for all indirect duties/responsibilities of all roles within TLC locations,

· This position measures and reports KPI’s to leadership teams, and

· This position will perform additional responsibilities as requested

Competencies

· Strategy Execution: Leads the execution of the strategic plans to achieve strategic priorities. Prioritizes and executes on the things they can control: Growing Shipments, Product Availability and Delivery, Sound Economics. Understands and translates strategic plans into tactical actions for direct reports.

· Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value & takes actions to improve mix of business & drive down expenses.

· Drives Results: Consistently achieves results personally, even under tough circumstances. Team consistently achieves goals. Holds team accountable for results, good and bad. Facilitates a say “Yes” mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers.

· Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.

· Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Is not satisfied with the status quo. Focuses on continuous improvement. Requires safe work practices.

· Drives Culture: Understands words matter, and uses language tied to our Mission, Vision, Promise & Hubber Commitments. Drives understanding of mission and vision in Direct Reports. Develops direct reports so that they internalize the TireHub culture. Holds people accountable to our commitments.

· Cares for Hubbers: Understands “people get things done.” Makes employments decision such as selection, development, promotion and retention, so that people with the right values, beliefs, knowledge & skills are working in the right jobs. Holds everyone accountable. Works to reduce turnover.

· Collaborates: Continuously seeks input, guidance and understanding from appropriate functional leadership (IT/Fin/HR/Ops/Sales). Owns & drives cooperation, collaboration and flexibility in working with others. Contributes as a team member. Manages conflict.

· Communicates: Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not "pass the buck." Accepts and acts on facts, not feeling. Communicates quickly and doesn’t wait on a solution to communicate an issue. Knows what’s broken, not working, and can be improved.

Experience:

• 2-4 years of increasing responsibility in supply chain, operations or sales roles
• Demonstrated success leading a team and/or leading by influence
• Bachelor’s Degree required

Knowledge, Skills, and Abilities:

· Ability to effectively manage and motivate others across a variety of roles

· End-to-end supply chain knowledge and general business and financial acumen

· Customer relationship management approaches and strategy

· Regulatory knowledge (DOT, EEOC, etc.)

This position is based out of TireHub's Midwest Region including the following states: Illinois, Indiana, Kansas, Northern Kentucky (Louisville), Michigan, Minnesota, Missouri, Nebraska, Ohio, and western Pennsylvania (Pittsburgh).

This role is home based with up to 70% travel, including frequent overnights.

The salary range is $125,000 to $150,000.