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About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Team Intro
The Risk & Response Team for TikTok USDS is a multi-disciplinary team that handles risk detection, prevention, and handling in the United States.
As a member of the USDS Law Enforcement Outreach Team, you will be responsible for cultivating and nurturing strategic relationships with Law Enforcement authorities, government agencies focusing on online safety, and industry coalitions in the United States. Your primary focus will be on educating Law Enforcement agencies about TikTok's data disclosure policies and Law Enforcement guidelines.
The role may be exposed to harmful content as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance. Some content viewed my violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.
This position will be full-time and will be based in our Los Angeles or Mountain View, CA locations and would entail frequent travel within the United States.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities
- Cultivate relationships with US Law Enforcement, security, and government authorities, ensuring alignment with organizational goals.
- Educate Law Enforcement on TIkTok policies, focusing on user privacy and legal data request responses
- Work closely with legal, public policy, and other internal teams in engagements with Law Enforcement, regulators, and legislators on various online safety topics, such as child protection and counter-terrorism.
- Work with internal investigations teams and Law Enforcement Response Team to support proactive referrals to Law Enforcement authorities.
- Identify risks and issues across the business related to Law Enforcement engagement. Develop proactive programs and processes to address them. Establish regular reporting mechanisms to keep stakeholders informed on progress, findings, and recommendations.
- Create and articulate written and verbal responses to inquiries from Law Enforcement, government agencies, and internal teams regarding policy, process, and operations.
Minimum qualifications:
- Demonstrated 5 years of experience in at least one of the following areas: 1) US Law Enforcement or Intelligence Agencies 2) Law Enforcement Outreach Programs in private industry 3) US Government Relations, or a combination of these domains
- Demonstrated ability to foster robust relationships with both internal and external stakeholders, particularly government officials, public relations, communications, government relations, and operations teams.
- Exceptional presentation experience before large audiences, especially external parties or at conferences.
- Proficient in managing multiple projects of moderate-to-high complexity and scope across multiple topics while consistently meeting deadlines. Demonstrated ability to work cross-functionally, ensuring coordination and alignment on objectives and key results.
- Working experience with sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, child safety, and other potentially objectionable material
- Experience working in the tech or entertainment industry
- Technical experience related to cybercrime and online investigations, including experience working in child safety and counter-terrorism
- Experience with US privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), and other pertinent privacy regulations and industry guidelines crucial for Internet companies
- Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Resilience and commitment to self-care to manage the emotional demands of the role.
- Fluency in Spanish is preferred as certain regions covered will require the ability to communicate.
Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job. It can be rewarding, psychologically demanding, and emotionally taxing. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start: so our candidates are well informed before proceeding.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at usds.accommodations@tiktokusds.com
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Job Information
The base salary range for this position in the selected city is $108088 - $196544 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
