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WHY WORK FOR US?
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.
If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.
JR 3318
Lead Outreach Case Manager- Swing Shift
Los Angeles, CA 90004
Salary: $26.82 to $29.21/hr DOE pay differential 2.41hr
Full Time
Non-Exempt
Driving Required
PATH is seeking candidates passionate about helping others make a positive change in their lives to join our DHS ICMS Street Outreach team as the Lead Outreach Case Manager at the RHC Office.
ABOUT OUR TEAM
Our Street Outreach programs to work identify and build relationships with individuals currently experiencing homelessness and living on the streets. These programs utilize PATH's Street Outreach Integrated Care approach to assist clients in breaking the cycle of homelessness by providing field-based interventions, case management and supportive services. The DHS ICMS Program is comprised of a multidisciplinary team and conducts daily street outreach within the Los Angeles Metro transit system throughout the Metro Los Angeles region.
WHAT IS A LEAD OUTREACH CASE MANAGER
As part of the DHS ICMS Street Outreach, the Lead Outreach Case Manager utilizes their knowledge and skills to help ensure and provide high-quality services within the program that assist people experiencing homelessness obtain and maintain stable housing.
Position Responsibilities:
- Conduct daily street outreach to develop relationships and build rapport with clients to assist them with finding a home.
- Respond within specific contract timeframes to requests for street outreach services and send follow-up information to the requestor and supervisor.
- Conduct VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) on all new clients to identify and connect them with proper intervention and services; document results, complete match initiation form and submit all paperwork to CES coordinator.
- Collaborate with clients and the street outreach team to develop an Individualized Service Plan (ISP) for each client that addresses short- and long-term goals.
- Provide street-based case management services that connect clients to long-term supportive services and help improve their quality of life:
WHAT YOU BRING
We're looking for candidates that:
- Demonstrated knowledge and experience with advanced and evidence-based interventions including; Engagement and rapport building with hard-to-reach clients; Harm Reduction and Motivational Interviewing strategies; Housing First; Non-violent crisis intervention techniques; Case management interventions proven effective with vulnerable populations.
- Demonstrated team leadership skills
- Ability to work effectively independently and as part of a team.
- Ability to exercise mature and professional judgement.
- Strong problem-solving and conflict resolution skills.
- Strong written and verbal communication skills.
PREFERRED QUALIFICATIONS
- Three (3) years of experience in outreach, healthcare, case management, homeless services or working with vulnerable populations.
- Lived experience with homelessness and/or issues related to homelessness and experience in street outreach.
MINIMUM QUALIFICATIONS
- (Three) 3 years of related experience or educational equivalent
MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:
- Ability to work the 3:00 pm – 11:30 pm shift five days a week
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Provide proof of full COVID-19 vaccination
- Must demonstrate a commitment to diversity, equity, and inclusion through inclusive service delivery, continued learning and development, modeling inclusive behaviors, contributing to an inclusive work environment, proactively mitigating bias in internal and external systems as well as interactions with internal and external stakeholders
- Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test
DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:
- Have reliable transportation
- A valid driver's license
- Proof of insurance and ownership for personal vehicles used during work duties
- The ability to qualify for PATH's insurance coverage
COVID-19 VACCINATION
Effective 11/01/2021 ll require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.
FLEXIBLE WORK
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.
