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Form of workZimmerman Associates, Inc. is currently seeking to hire Referral Management Clerks to support a contract in the Eglin AFB, FL area.
Position Description:
The qualified candidate will provide clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. This position will support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the MTF. Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities
Qualified candidates must have:
- Shall read, understand, speak, and write English fluently
- High school diploma or General Educational Development (GED) equivalency
- General office administrative and clerical skills to perform receptionist duties and answer telephones
- Preferred six (6) months of healthcare administrative experience in either an inpatient or outpatient care setting within the last five (5) years
- General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills
ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veterans' status, or any other legally protected status.
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