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SalaryRieLes Group is seeking Appointment & Referral Clerks to support the Integrated Referral Management and Appointing Centers located in the Florida Panhandle at Eglin AFB, Tyndall AFB, Hurlburt Field, and Naval Hospital Pensacola (NHP).
Responsibilities
- Support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling, and referral tracking at the MTF
- Schedules appointments in a government computer system for primary care, specialty, and subspecialty medical care
- Call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed
- Must have High school diploma or General Educational Development (GED) equivalency
- Ability to read, understand, speak, and write English fluently
- Must have experience in general office administrative and clerical skills to perform receptionist duties and answer telephones
- Must have general medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills
- Preferred six (6) months of healthcare administrative experience in either an inpatient or outpatient care setting within the last five (5) years
