Job Description
Key Responsibilities
- Intermediate knowledge of applicable employment laws and practices
- Knowledge of or prior experience in administration of benefits and HR programs
- Skilled in database management, record keeping and filing
- Strong oral and written communication skills
- Strong interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to effectively prioritize tasks and pivot when business needs change
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems
- Ability to act with integrity, professionalism, and confidentiality
- Knowledge of and ability to perform required role during emergency situations
Job Tasks/Duties
- Recruits, interviews, and facilitates the onboarding of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings; and facilitates assessment administration
- Prepares internal and external open position advertisements and announcements, including social media ads, the club’s website, club industry Internet job boards, college career services offices, etc.
- Reviews resumes and applications; prescreens applicants and forwards preferred candidates to hiring managers
- Administers selection assessments and may schedule interviews on behalf of hiring managers
- Initiates background checks, drug screenings and monitors results for compliance with company policies; discusses possible adverse actions with director
- Facilitates employment verifications
- May assist Training & Development Manager in the setup and delivery of applicable club-wide training programs
- Prepares documents required for New Employee Orientations and annual Open Enrollment
- Processes enrollments, changes, and terminations of participants in all benefit plans and programs
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the director
- Assists employees with any benefit claim issues or concerns
- Participates in developing departmental goals, objectives, and systems
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Reports and handles Workers Compensation claims with carrier and provides managers with claim information regarding restrictions and return-to-work dates
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Assists with all employee off-boarding activities to include systems’ access, notifications, and checklists
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, and employment law
- Participates in departmental staff meetings and may attends other meetings and seminars, as necessary
- Assists with special projects, as required (e.g., performance reviews, increases, ACA, audits, etc.)
- Maintains employee’s personnel and confidential files
- May assist Front Desk as receptionist, when necessary
- Performs other duties, tasks, and special projects, as assigned
Required Qualifications:
- Bachelor’s degree or higher in Human Resources or related
- Three+ years of HR or Recruiting experience
- Proficiency with Microsoft Office software including Intermediate Excel
- Previous experience using HRIS/Payroll software (e.g., ADP, Dayforce, Success Factors, Paylocity, etc.)
Preferred Qualifications:
- Professional in Human Resources (PHR) Certification
- SHRM-CP, PHR designation, or other HR-related certification preferred
Physical Demands and Work Environment
- Must be able to reach, bend, stoop, stand and lift up to 25 pounds
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to access and navigate each department at the organization's facilities
- Moderate noise level in the work environment