Recreation Manager

Responsible for the development, planning, organization, implementation of quality recreational programs for Suncadia Resort guests, Suncadia Club/Tumble Creek Members, employee activities, special events and group/convention recreation.  Professionally manage the daily operations of all recreational activities. Work directly with contracted vendors to offer full service outdoor pursuits.  Participate as a leader at the Resort in building teamwork, effectiveness of services and the overall character of the resort experience.

There's no place like Suncadia.  

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations.With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes ofgolf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleledactivities like outdoor concerts,fine dining, swimming, and more. 

Why join our team?  

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.  

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more 
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more! 
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year 
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts 
• Growth: Opportunities for internal career growth and expansion 

• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament 
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old 

Some benefits may vary based on job classification

• Will be available to work front desk shifts, working weekend and holidays
• Responsible for hiring, firing and training of all recreation associates.
• Provide support to the Aquatics Manager as it pertains to scheduling and supervising the Recreation and Health Club teams.
• Responsible for development, implementation and coordination of recreational programs including; Village Pavilion Rentals, Ice Skating, Tubing, Family Activities, Holiday Activities/Special Events, Nelson Farm Activities, hiking and biking trips, group/convention recreation, and employee events/programming/
• Manage daily/seasonal operations for the Recreation Pavilion which includes; bike, boat, in-line skate, sport equipment and ice skating rentals. 
• Assist with development and maintenance of standard operating procedures and emergency action plans manuals for all department associates.
• Responsible for the daily operation and functions of all programs, including staffing changes based on the number of participants on a given day, inventory, supplies, and overall appearance of the facilities.
• Creating weekly staff schedules, monitoring business levels and managing overtime.
• Maintaining accurate records of attendance, registration, waiver forms, and cashiering that satisfies administrative and accounting needs.
• Responsible for tracking inventory for all programs on a weekly basis and coordinate ordering with the Director of Recreation and Aquatics
• Ongoing training and coordinating with sales and convention service managers on group related activities.
• Active involvement in proposals and meeting with group meeting planners.
• Maintaining relationships between preferred vendor and resort departments, including acting as a liaison for proposals, creating new offerings, transportation needs to ensure guest satisfaction.
• Regularly promotes Suncadia activities and programs by being knowledgeable of all outlets, upcoming activities and special events.  Must be able to positively respond to guest inquiries.
• Assist with the promotion and distribution of marketing materials.
• Maintain operational efficiency, budget control and guest satisfaction.  Prepare/monitor and control budget of expenditures and projected incomes, and monitor guest evaluations of activities.
• Institute safety regulations; maintain a safe and pleasant work environment; instill a safe work ethic in staff; establish safety guidelines for staff to follow before engaging in any type of program with guests; maintain a high level of safety and comfort for all guests during activities.
• Responsible for keeping up on maintenance and appearance of all facilities and equipment.
• Participate in the Manager on Duty program
• Comply with all Suncadia policies, procedures and safety regulations.
• Comply with Suncadia grooming and uniform policy.

• Must fill out and pass background check prior to hire.
• College degree preferred in Recreation Management or a related field.
• Two to three years experience in educational, recreational, or related areas which include working with a variety of clientele.
• Background or experience in a variety of outdoor recreation related activities and special event planning.
• Excellent communication and interpersonal skills.
• Must have knowledge of programming, planning and leadership.
• Minimum of two years supervisory experience.
• Highly organized and detail oriented.
• Physical ability to meet the demands of the position, including lifting heavy objects.
• Must be willing to work flexible hours and days.
• Ability to work well with others and function under high-intensity situations.
• First Aid and CPR certifications required.
• Proficiency in word processing/computer skills (Windows, Word, Excel, Springer Miller)
• Energetic self-starter with strong work ethic.
• Ability to engage in conversation with members, guests and associates to promote positive relations.
• Ability to prioritize and handle multiple tasks with a smile.

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