Address
Form of work
SalaryJob Overview
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
RESPONSIBILITIES for this position include, but are not limited to, the following:
- Greet and welcome visitors in a friendly and professional manner
- Answer and direct phone calls using a multi-line phone system
- Schedule appointments and maintain full calendars for multiple clinical staff members (two at present)
- Assist with administrative tasks such as filing, data entry, and record keeping
- Manage incoming and outgoing mail and packages
- Maintain a clean and organized reception area
- Provide general information to clients and visitors
- Collaborate with other team members to ensure efficient office operations
- Entry of payments into an established Quickbooks program.
- Send collection letters if necessary and maintain complete records of the correpondence sequence.
SKILLS:
- Previous experience in an office
- Knowledge of office systems and procedures
- Familiarity with medical office operations is a plus
- Experience as a medical receptionist is highly desirable
- Proficiency in operating phone systems, computers, fax machines, and other office equipment
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
- Ability to prioritize tasks and manage time effectively
REQUIREMENTS for this position:
- Warm, friendly and personable.
- Must be able to take coaching without "getting an attitude." If you cannot be pleasant and harmonious, and can't take coaching or gentle, constructive criticism to improve your performance, please don't apply.
- Must be able to show up on time, on schedule, and have NO distractions in your life which would impede being at work, and staying at work, during agreed upon hours.
- Attendance and timeliness is a MUST. Do not apply if you will have trouble showing up on time and on schedule.
-We have a “Toyota Policy” for absences. If you miss four days without an excuse and without prior arrangements, you will be terminated. This resets periodically.
- High level of interpersonal skills to handle sensitive and confidential situations. The position requires demonstrated poise, tact and diplomacy
- Personal initiative and drive.
- Must come "with batteries included" (If you have to ask what that means, this job isn't for you. )
- Pleasing, positive, outgoing personality.
- Fluent with medical terminology, common prescription abbreviations, etc.
- Must be able to maintain strict confidentiality. Any violation for this is grounds for immediate termination.
- US Citizen or a visiting national with papers ("Green Card") for local work
- Drug free. Must be able to pass random drug tests.
KEY ADVANTAGES if you possess any of these:
- background in marketing and sales.
- capable of outbound marketing and proactive patient contact.
- collections experience
- experience in social media
Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our clients. We offer competitive compensation, opportunities for growth, and a supportive work environment. Apply today to be considered for this exciting opportunity!
Job Type: Full-time
Pay: $17.18 - $20.69 per hour
Expected hours: 38 – 48 per week
Benefits:
- Employee discount
- Free parking
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Holistic Medicine
- Psychiatry
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Newburgh, IN 47630: Relocate before starting work (Required)
Work Location: In person
