Receptionist/Information & Events Assistant

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https://careers.btlaw.com/viRecruitSelfApply/ReDefault.aspx?FilterREID=10&FilterJobCategoryID=16&FilterJobID=1116

SUMMARY: Under direct supervision, and according to established policies and procedures, the Receptionist provides support in the areas of related to receiving calls, clients, vendors and deliveries, and directing them to the appropriate individuals. Maintains contact with attorneys, staff and clients and observes confidentiality of clients and firm matters maintaining employee kitchens, supply rooms, general facilities, and orders for the office.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
1. Front desk:

• Operates a multi-line console and relays incoming, outgoing and internal calls.
• Provides concierge level service to B&T guests, personnel and visitors, including greeting clients as they arrive, offering beverages and associated services.
• Checks mail daily, mails documents out and receives packages.

2 Facilities:

• Loads/unloads dishwasher in employee pantries and catering kitchen.
• Monitors and replenishes coffee and beverage supply in employee pantries.
• Maintains office appearance in all common areas including pantries, kitchen, break area, copy room, supply room and reception area.
• Stocks and maintains inventory of office supplies in copy centers, conference rooms and visitor offices.
• Cleans visitor offices and conference rooms after each use.
• Provides courier/errand services upon request.
• Cleans work spaces of departed employees (i.e., remove supplies, etc.) and prepares for new hires.

2. Catering, events and conference rooms:

• Schedules meetings and coordinates logistics, including food/beverage and IT services.
• Creates and maintains diverse vendor list for catering, services and supplies.
• Maintains neatness of conference rooms

3. Miscellaneous:

• Completes special projects as needed.
• Occasional overtime to support after-hours receptions/events.

4. Other duties as assigned.
The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Represents the firm in a professional manner with highest levels of customer service at all times with a focus on firm goodwill.
• Strong attention to detail and ability to follow verbal and written instructions and checklists.
• High School Diploma or GED Certification with two years’ prior experience in an office services, food service or facilities environment.
• Minimum two years of office experience; law firm experience preferred.
• Experience using scheduling
• Ability to prioritize requests and ensure deadlines are met.

This job description is intended to describe the general requirements of this position. As such, it is not designed to cover or contain a comprehensive listing of job duties or responsibilities required in this job. Subject to firm needs, duties and responsibilities of this position may change at any time, on a temporary or permanent basis, and with or without notice.

WORKING CONDITIONS:
1. Lifting and transporting of carts, furniture, boxes, and packages up to 50 pounds.
2. Must be able to stand or walk 90% of the work day.
3. Must have the ability to work under pressure and multi-task.
4. Standard office environment with little exposure to excessive noise, dust, and temperature.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.​

Equal Employment Opportunity and Diversity Statement
Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.​

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Work setting:

• Office

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: 37.5 per week

Schedule:

• Monday to Friday

Ability to Relocate:

• Ann Arbor, MI: Relocate before starting work (Required)

Work Location: In person