Receptionist/Ft/Nashua

The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will:
- Answer incoming calls and forward them to the appropriate parties.
- Welcome members and the public.
- Respond to members’ requests for information about their accounts in a timely manner and answer questions about Triangle products and services.
- In this busy office, the duties also include filing, sorting incoming mail, and operating office equipment, such as, fax machine and postage meter.
- Promote products and services to meet or exceed branch and company objectives; cross-selling products and services.
Qualifications:
Education:
HS diploma or GED
Skills:
- Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies.
- Strong computer skills.
- Excellent phone and communication skills.
- Ability to multi-task, with strong attention to detail.
- Ability to stay focused on the job, work efficiently under tight deadlines.
- Handling member account transactions with accuracy and a sense of urgency
- Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner.
- Sales acumen.
- Bilingual-Spanish a plus.
Experience:
Previous receptionist experience is preferred.
Physical Requirements:
- Ability to stand for long periods of time.
- Ability to lift 25 pounds.
- Bending, twisting, squatting, reaching.
**Triangle Credit Union is proud to be an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.**