Receptionist

Lauridsen Group, Inc.’s foundation began in 1916 as the Lauridsen Creamery, selling butter, eggs and poultry to the local community. Although our headquarters in Ankeny, Iowa, is not far from the old creamery in Dedham, Iowa, the company is now worldwide with more than fifty manufacturing and sales locations in twenty countries and sales in more than sixty countries.

Right now, we're looking to bring a Receptionist to our team!

Receptionist Benefits:

• Competitive Wages
• Generous PTO starting at three weeks per year
• Opportunity for discretionary annual bonus
• Comprehensive benefits package

Purpose:

To courteously operate the phone system, routing calls or messages to appropriate personnel in an efficient manner. Greets visitors and perform administrative support duties as requested.

JOB DUTIES:

• Courteously operate the telephone system, route calls promptly and accurately record messages, as needed.
• Greet visitors courteously, ensure they sign in and out of building, determine their needs and direct to the proper person or department.
• Assist public with questions such as general information, directions to the office, expected time personnel would return to the office, etc.
• Assist Human Resources Team and other departments with various administrative duties including data entry, scanning, invoice payments, preparing memos and mailing packets, and projects.
• Receives mail and deliveries and notifies appropriate individual or department.
• Maintain corporate phone list.
• Prepare and distribute balloons/treats for the length of service recognition program.
• Manage and track the rental car reservation program.
• Assist in the planning and set up of meetings, including room reservations, meal/snack requests, meeting table and chair arrangement, and clean up as requested.
• Ensure reception area and desk is tidy.
• Manage Years of Service program, on a quarterly basis for Companies as requested.
• Manage ticket distribution for special events.
• Provide support and backup for the Office Coordinator as needed.
• Other duties as assigned.

JOB REQUIREMENTS:

• Knowledge of general office practices and business English.
• Knowledge of organizational methods and the ability to manage multiple tasks simultaneously.
• Knowledge and ability to communicate effectively with office personnel and incoming visitors.
• Knowledge of various software packages such as Microsoft Word and Excel.
• Ability to respond to a high volume of incoming calls and route them in a professional and courteous manner.
• Ability to receive/screen office visitors and telephone calls.
• Ability to maintain high level of confidentiality related to all duties and responsibilities
• Ability to type 30 wpm.
• Ability to express oneself clearly and effectively in both oral and written form.
• Ability to learn each LGI company’s point of contact to route calls appropriately.
• Ability to manage and maintain confidential information.
• Ability to perform basic mathematical calculations.
• Ability to operate all office equipment required to accomplish job duties such as computers, fax machines, copiers, calculators, etc.
• Ability to remain calm and professional during peak periods of activity.
• Ability to proofread and edit documents as needed.
• Ability to assist in other job related areas as required.
• Ability to work daily and extended hours as needed.

JOB QUALIFICATIONS:
Education: High School Diploma or G.E.D. required. Associates degree preferred.

Experience: One year receptionist experience with a multi-line phone or administrative assistant experience required. Experience with a HRIS system preferred.

Note: This is not necessarily an exhaustive list of the job duties and requirements associated with this job, but is intended to represent an accurate reflection of the current job.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person