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SalaryAzria Health Montclair has amazing things happening every day and we want you to join our team!
In keeping with the Azria's goal of improving the lives of the people we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors at our facility. We are looking for a part time receptionist to work Friday through Sunday-4pm-8pm.
ESSENTIAL FUNCTIONS OF POSITION
- Answer telephone, determine nature of call, and relay information within the facility as necessary
- Operate paging/telephone system as required and locate personnel through paging system as needed
- Maintain a current list of residents by name and room number, emergency phone numbers of on- call personnel, department extensions, key personnel, etc.
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Reports suspicious persons/information supervisor immediately
- Ensure guests/visitors abide by existing rules
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
- Maintain confidentiality of all pertinent resident information to ensure resident rights are protected
- Operate various office equipment as needed
- Attend and participate in in-service and on-the-job training as required
- Ensure that residents rights to fair and equitable treatment, self determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed
- Participate in the overall quality assessment and improvement program activities
- Assist with administrative duties as required
- Ensure administrative supplies are replenished in work areas as necessary
- Perform additional duties as assigned
EDUCATION / REQUIREMENTS
- Fluent in English, clear professional phone communications/voice
- Ability to take messages and sort mail, Interact with residents and families, work with a variety of departments.
- High school diploma or equivalent plus a minimum of 6 months related experience; or equivalent combination of education and experience
- Reports to the Executive Director.
We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
