Receptionist

Medical Receptionist Job Posting

NorTex Spine & Joint Institute is seeking a highly motivated, energetic Medical Receptionist in an innovative, fast-paced, efficient, and rapidly growing medical practice. We are an innovative clinic in Allen, TX with great growth potential. We specialize in non-surgical treatments of various spine and joint pathologies. We are only interested in a person with a winning personality and nurturing attitude to join our team. The right candidate will be an individual who can demonstrate exceptional multitasking abilities in various patient encounters. We are looking for a candidate who will accept challenges, is open to learning, and is receptive to instructions to improve. Punctuality and putting in 100% while at work are a must.

Responsibilities

• Answer a multi-line phone system and handle patient calls as appropriate.
• Scheduling and confirming patient appointments.
• Completing the New Patient Registration process and assisting patients in doing this electronically.
• Greeting patients/checking-in and checking-out patients.
• Verifying insurance eligibility and benefits with health plans before the patients arrive.
• Obtaining referrals and precertification/pre-authorizations, as required.
• Collecting co-payments, coinsurances, balances, etc. at or before service.
• Scanning and sorting medical records in the AdvancedMD EMR.
• Managing fax inbox(es) in EHR and standard faxes.
• Communicating and collaborating with other health team members.
• Cross-training with other team members at the discretion of the office manager
• Completing and submitting accurate End-of-Day Reconciliation
• Assisting in relationship management with referring physician offices.
• All other duties as assigned by the Practice Manager and/or Physician.

Qualifications and Skills

• Preferred but not required 1 year of proven medical office/ receptionist experience in a physician practice.
• Excellent typing and documentation skills.
• Excellent computer skills and experience with MS Office Word, Excel.
• Exceptional customer service and communication skills, verbal and written.
• Ability to multi-task in a fast-paced environment.

Job Type: Full-time

Salary: $22.00 to $26.00 /hour depending on experience

Job Locations:

• Allen, TX
• Sachse, TX

Required education:

• High School Diploma or equivalent

Required experience:

• One year of experience is preferred but not required

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8-hour shift
• Monday to Friday

Work setting:

• In-person

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person