Receptionist

Purpose: 

Responsible for answering and directing phone calls, managing customer accounts, processing payments to the correct accounts, reconciling and preparing bank deposits, assisting with organizing customer and employee events, and performing other administrative department duties as directed by the Location Manager, Parts Manager and Service manager.
 

Responsibilities:

• Performs basic clerical duties, answering phone calls, greeting customers that walk through the doors, directing customers to the correct departments, orders office supplies 
• Retrieves, opens and sorts mail 
• Balances daily cash till and makes deposits to the bank 
• Builds and maintains customer relationships
• Enters customer payments and fulfills request for copies of invoices, sales purchase orders, etc. 
• Process stored credit cards
• Request and assist customers with sales tax exemption forms 
• Assist the Support Center with customer past dues and provide additional information as requested. 
• Works with personnel to gather information for Accounts Payable invoices and directs the information to the correct departments 
• Assists the Support Center with annual vehicle renewals and periodic registrations 
• Assists with locational customer and employee appreciation events
• Protects company's value by keeping information confidential 

Qualifications

Experience, Education, Skills and Knowledge:  

• Understands basic accounting fundamentals such as debits, credits, accounts receivable, and accounts payable 
• Ability to use standard desktop load applications such as Microsoft Office and internet functions and various computer programs specific to the position 
• High level of attention to detail, accuracy, and organization 
• High School Diploma or equivalent experience preferred 

Physical Requirements: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the job duties,the employee must regularly lift and/or move 25 pounds and occasionally lift and/or move up to 50 pounds.  Prolonged periods of standing and/or sitting. Ability to reach, stoop, kneel, and bend as needed. Regular use of the telephone and e-mail for communication is essential. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions of this position.  Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. 
 

LandMark is an equal Employment Opportunity Employer promoted to a diverse workforce.