Receptionist - Pd

COUNTY OF BUCKS

POSITION SUMMARY:

Greets and receives guests and residents at the reception desk (located in the front lobby of Neshaminy Manor), answers incoming calls and assists in the safety and security of the residents by monitoring the lobby area alarm systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets all residents and relatives with courtesy and respect while on duty at the reception desk directing them to the proper department.
• Answers a multi-line telephone system transferring calls to the proper party or department.
• Maintains open communications between departments and emergency personnel, as the reception desk is the “command post” for fire and/or medical emergencies.
• Monitoring of the WanderGuard system for the protection of residents who enter the lobby area.
• Monitoring of the Secondary call bell system and pager system.
• Monitoring of the fire alarm system controls located in the back of the front desk area.
• Monitoring of the security video screens located on the front desk.
• Responsible for notifying Security of possible emergency situations existing in the front lobby.
• Liaison for all visitors, vendors and deliveries.
• Schedules and coordinates the facility conference rooms and events calendar.
• Fills in for the full-time receptionist during vacation, sick and personal leave time.
• Performs any other clerical duties as assigned such as preparing the admissions packages.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• Ability to get along well with the residents and the public.

Job Details