Receptionist

Lutheran Life Villages is hiring a part-time Receptionist for our Village at Inverness Assisted Memory Care campus. If you have exceptional customer service abilities and outstanding communication skills apply today!

Joining the team at LLV brings Birthday Paid Time Off, 14 Holidays (paid at time and half if worked), Up to 17 days of PTO in first year,
competitive wages, Education Assistance, Employee Assistance Program, 403b Retirement Savings Plan with Employer Match, and frequent campus events.

Essential Job Functions:

• Greets family members and visitors promptly, pleasantly, and professionally.
• Answers incoming phone calls promptly and professionally and directs appropriately.
• Maintains organization and cleanliness of front desk, lobby, and conference rooms to present a positive public relations image.
• Thorough knowledge of the campus layout and ability to communicate directions.
• Knowledgeable of campus activities, meeting locations and times, upcoming event information, and resident census activity.
• Processes and distributes incoming mail, newspapers, and deliveries (packages, flowers, medications, etc.) according to policies and procedures.
• Coordinates reservations of meeting rooms and equipment for staff, residents, and family members.
• Receives event RSVPs and provides to Community Coordinator.
• Assists staff with preparing for and hosting special campus and community events.
• Displays behaviors that support LLV's mission, vision, values, and policies; consistently performs position responsibilities in a professional and ethical manner.
• Protects confidential information of residents, team members, clients, and vendors.
• Completes all other duties as assigned.

Job Qualifications:

Education/Training:

• High School Diploma or Equivalent

Experience:

• Minimum of one (1) year experience in customer service setting preferred.
• Experience using multi-line phone system.
• Previous experience working with the senior population strongly preferred.

Required Knowledge, Skills, and Abilities:

• Strong verbal, organizational, and interpersonal skills.
• Excellent telephone etiquette and customer services abilities.
• Microsoft Office or similar software programs.
• Flexibility to work weekends.

Lutheran Life Villages is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.