What started as a small family-owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds!
The Receptionist is responsible for championing the VICI brand and delivering exceptional service to all internal and external customers. This position will greet guests, field calls and provide administrative support in several areas as needed to support all functions in the business.
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable,
- Receive, sort and distribute daily mail/deliveries
- Maintain office security
- Order supplies and keep inventory of stock
- Filing, photocopying, transcribing and faxing
- Take on special projects as necessary
- May perform other duties as assigned in support of the overall success of the company
- Comfortable working in a fast-paced, startup environment
- Excellent time management and organization skills
- Demonstrates a high degree of personal and professional integrity
- Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
- Ability to work independently, be self-motivated and work effectively in a team environment
- Skilled at communicating clearly both verbally and in writing
- Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues
- Strong customer service orientation
- Demonstrated knowledge and proficiency with MS Windows (Word, Excel, Powerpoint), Mac and Google products
- Knowledge of standard applications (Slack, Office365, Chrome, etc.)
- Works in an indoor office/home office environment, temperature controlled
- Sit for long periods, standing and walking intermittently
- Use office equipment such as computer, mouse, keyboard, printer
- Occasionally lift or pull up to 20 pounds
- High School Diploma required
- 0-3 years prior experience in related field; ecommerce/retail experience a plus
- Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level
- This is a part-time position (Mon - Fri)