Receptionist

Location:

Hamilton County is one of Indiana’s fastest growing, highest educated and wealthiest counties in the state and the Midwest. Two-thirds of the workforce lives and works in the county - a percent that has remained constant since 2010. Hamilton County is continually recognized in rankings ranging from “Best Cities to Relocate To” and “Best City to Raise a Family” to “Healthiest County in Indiana” and “Happiest Suburbs in the Nation”. Come be a part of all Hamilton County has to offer as we work together to serve the citizens of Hamilton County.

Job Description:

POSITION DESCRIPTION
COUNTY OF HAMILTON, INDIANA

POSITION: Receptionist

DEPARTMENT: Superior Court 7

WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-F

STATUS: Full-time

FLSA STATUS: Non-exempt

Hourly Rate: $20.6264 per hour

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent serves as Receptionist for Superior Court 7, responsible for providing clerical support to department personnel, and assisting the public.
DUTIES:
Answers telephone and greets office visitors, including determining purpose of call/visit, responding to inquiries, researching general case information on computer or in files, mailing documents as requested, and/or directing to appropriate courtroom/individual/department.
Performs various clerical functions as assigned or as needed, file stamping/sorting/distributing mail, preparing and distributing pauper counsel paperwork, e-mailing requests for warrants and file stamping pro se pleadings.
Assists other department personnel as assigned or as needed, such as replacing completed case files, scheduling hearings, and preparing for night court by printing slate, matching tickets with slate, checking driving records for diversion program eligibility, and attaching forms.
Periodically performs some of the duties of Scheduling Clerk, Bailiff, Court Reporter, and File Clerk in their absence as needed.
Processing 41E Civil cases.
Periodically serves as night court dispositions clerk, noting disposition of each case.
Works Receptionist queue and other queues as necessary.
Performs related duties as assigned.
I. JOB REQUIREMENTS AND DIFFICULTY OF WORK:
High school diploma or GED.
Working knowledge of standard office and court policies, procedures and related terminology, and ability to apply such knowledge to a variety of interrelated tasks.
Ability to type with speed and accuracy and properly operate a variety of standard office equipment, including computer, printer, telephone, fax machine and copier.
Working knowledge of standard English grammar, spelling and punctuation, and ability to effectively communicate orally and in writing with co-workers, other County departments, attorneys, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
Ability to work on several tasks at the same time, and complete assignments effectively amidst frequent distractions and interruptions.
Ability to understand and follow written and oral instructions/directions, and appropriately respond to constructive criticism.
Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.
Ability to comply with all employer/department personnel policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
Ability to work alone and with others in a team environment, and maintain appropriate, respectful interrelationships with co-workers.
Ability to provide public access to or maintain confidentiality of department information/records according to state requirements.
Ability to occasionally work extended and/or evening hours.
II. RESPONSIBILITY:
Incumbent performs standard, recurring duties according to well-established department policies and procedures. Incumbent sets work assignments, objectives and priorities with supervisor. Errors in incumbent's work are usually prevented through procedural safeguards and are detected through supervisory review and/or notification from other departments, agencies or the public. Undetected errors may result in loss of time for correction and/or work delays in other departments/agencies.
III. PERSONAL WORK RELATIONSHIPS:
Incumbent maintains frequent contact with co-workers, other County departments, attorneys and the public for the purpose of exchanging information.
Incumbent reports directly to Office Administrator.
IV. PHYSICAL EFFORT AND WORK ENVIRONMENT:
Incumbent performs duties in a standard office environment involving sitting and walking at will, hearing communication, and speaking clearly. Incumbent occasionally works extended and/or evening hours.
APPLICANT/EMPLOYEE ACKNOWLEDGMENT
The job description for the position of Receptionist for Superior Court 7 describes the duties and responsibilities for employment in this position. I acknowledge that I have received this job description and understand that it is not a contract of employment. I am responsible for reading this job description and complying with all job duties, requirements and responsibilities contained herein, and any subsequent revisions.

Proposed Hourly Rate:

Hamilton County is an Equal Opportunity Employer. We participate in E-Verify.