Receptionist

Summary:
Oversees general office needs by maintaining facilities, coordinating company functions, maintaining office supplies and ordering, overseeing office equipment service, serving as the primary back-up for reception duties and performing general office duties as needed.
Essential Duties and Responsibilities:
Facilities Duties

• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Provide visitor badges according to access level and need for an escort.
• Answers and screens incoming calls when necessary. Responsible for taking and delivering messages when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Maintains conference rooms by ensuring they are clean and ready at the end of each day.
• Receives, sorts, and routes mail and deliveries. Maintains mailboxes and keeps current for staff.
• Tracks requests for office supplies and provides updates to Office Manager as necessary so they can place orders and ensure the office is stocked.
• Maintains, cleans, and stocks conference rooms and break room.
• Ensures Bistro is cleaned daily and checks inventory; provides updates on what needs to be stocked to Office Manager.
• Assists with data entry and special projects for other departments as requested.
• Maintains regular attendance including being at work, being on time to work, and working full shifts.
• Supports the Office Manager with delegated tasks as necessary.
• Other duties as assigned.

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Greenpoint Core Competencies

• Adaptability: – Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation.
• Communications: – Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods.
• Dependability: – Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance.
• Initiative: – Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
• Teamwork: – Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
• Work Quality: – Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.

Job Core Competencies

• Customer Service: – Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, solicits customer feedback to improve service.
• Planning & Organization: :– Prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, sets goals and objectives, works in an organized manner.

Summary of Education, Experience & Certification:
Two years of administrative experience and a high school diploma or equivalent experience with demonstrated skills.
Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes.
Required Knowledge, Skills & Abilities:

• Maintains professionalism in appearance and behaviors to internal and external contacts.
• Ability to maintain reliable and consistent attendance.
• Strong customer service and interpersonal skills.
• Ability to successfully interface with all levels of the organization.
• Demonstrated technical skills including Microsoft office applications.
• Ability to work well independently and cross-functionally as part of an established and growing team.
• Proactively researches and resolves issues as needed.
• Strong verbal and written communication skills.
• Strong organizational and time-management skills.
• Display flexibility and able handle multiple priorities and tasks simultaneously while maintaining positive and professional demeanor.
• Ability to read, write and comprehend instructions, correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus.
• Ability to work overtime as required.

Washington State Salary Range: $45,760-$52,459